New XPS 13 cannot turn off Adaptive brightness

I can't turn off Adaptive brightness on the i5 HD 5500 1080 p on new XPS 13 version.

Once I consult a dark page, the screen turns off, and when I discover a brilliant page, the screen will get brighter. It's extremely embarrassing, and all the options I've tried have not fixed this issue.

Disabling the option of Adaptive brightness to activate in the advanced power settings does nothing. I have on all levels of electrical energy.

There is no option to turn off what should be in the Intel Graphics Driver.

Disabling the sensor monitoring Service doesn't fix or the other.

I have the latest version of the Intel graphics drivers. Uninstall, it doesn't fix or the other.

Install another operating system doesn't fix either, so I guess that it is some kind of hardware problem.

Does anyone have a solution to this annoying problem?

To be clear, there is no solution to this problem. No amount of software configuration will fix it. Dell engineers have confirmed that this behavior is controlled by the firmware of the screen.

Last I heard, Dell is working to expose a switch in the BIOS that would disable the Adaptive function contrasts, although they would not give an ETA on when the BIOS update would be available. (source)

Tags: Dell Laptop

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