iPod touch cannot turn off and connect to the server

He always responds to my touch, but it does not turn off when I press the lock button or the lock screen in a long time.

At first, I tried to open an application, but he was stuck with the logo page, so I thought it re - install but then when I opened the app store it is impossible to connect with the Wi - Fi connection. Then he started does not, stuck with notif center I have accidentally fired. When he locked the door, that I unlocked it and it was back to normal. So I tried to disconnect and reconnect to the definition of id apple, but it says verification failed and I couldn't sign.

I also tried checking on the software update, but it says unable to connect, and I do not remember whether or not I have updated to the new iOS.

Help, please!

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Try:

-Reset the device iOS. Nothing will be lost

Device iOS Reset: Hold down the On / Off button and the Home button at the same time for to

ten seconds, until the Apple logo appears.

-Reset all settings

Go to settings > general > Reset and tap reset all settings.

All your preferences and settings are reset. Information (such as your contacts and calendars) and media (such as songs and videos) are not affected.

-Restore from backup. See:

Restore your device from an iCloud or iTunes backup - Apple Support

https://support.Apple.com/en-us/HT204184

-Restore factory settings/new iOS device.

If still problem, make an appointment at an Apple store Genius Bar because it appears that you have a hardware problem.

Shop Apple Store - Genius Bar

https://www.Apple.com/retail/Geniusbar/

Tags: iPod

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