Newbe! How can I correct media windows player error "Not installed correctly" issue?

I received an attachment in an e-mail message as a .wav file and tried to open it or listen to it.  When I download a zip and try to play, I get this error message telling me that Windows Media Player is not installed correctly and must be reinstalled.  This has been a recurring problem for many years (4).  When I go to windows help page that they ask for a validation code and I don't know where he is. My Dell computer came with pre-installed software. What now?  I am running Windows 7 don't know what rank well.

Click Start, type toggle windows feature tour

Press enter

Extend the functionality of media

Uncheck Windows Media Player

Click OK

Restart when prompted

Click Start, type toggle windows feature tour

Press enter

Extend the functionality of media

Check Windows Media Player

Click OK

Restart when prompted

Try to play again.

If the problem persists:

Click Start
Type: CMD, according to the results, right-click CMD
Click on "Run as Administrator"
At the command prompt, type: sfc/scannow

This will check for any breach of integrity

Restart your system

Tags: Windows

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