Newly installed creative cloud app not opening
Newly installed app creative cloud opens not on Macbook Pro. The app logo appears briefly in the upper right corner next to the battery indicator, then disappears. Nothing else happens.
I'm new to the creative cloud and any help would be greatly appreciated.
Thank you!
See:
Does not open App | Wheels of progress turn continuously
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-app-doesn ' t - open.html
Tags: Adobe
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Best regards, Mikkel JensenAfter clicking on the summary of the error, I think you found the empty open Safari browser. In the affirmative.
You will need to perform the withdrawal complete and installation process as described in the link below:
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If you had installed an older version or version CC no apps, make sure that you have the serial number with you, if you want to re - install and re - activate again these apps.
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Hi Richards52589659,
Please see the links below:
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If the links above do not help, please follow the steps below:
- Please check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)
- Disable the firewall of your machine, see Windows Firewall enable or disable - Windows help , OS x: about the application firewall - Apple Support
- Turn off the firewall of the security program installed on the computer Internet.
- After this sign off cloud creative app connect and disconnect activate Cloud Creative applications
- Go to: Apple icon > system preferences > Security & Privacy > General > "allow applications downloaded on" changes it to ANYWHERE (to make these changes click the padlock in the corner at the bottom left of this window and enter your password on the computer, they are temporary changes)
1 force quit Adobe all activity monitor processes / end of task manager of the tasks in the same order as mentioned below:
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- CC library & process CCX
- Adobe Common Desktop
- Adobe update daemon
- After that, everything that said adobe on it do a force quit for her
2-go to: Finder > Applications > utilities > Adobe installer > uninstall Adobe Creative cloud (if problems uninstall Trash)
3-go to: Finder > Applications > utilities > (delete these two folders - creative cloud Adobe and Adobe Application Manager )
4. then run the cleanup tool to remove the clouds creative and Adobe Application Manager (if it remains in the machine)
5 right-click on the icon in the Finder, then select 'Go-To' of the folder.
6. you will get a text box, type in the following command and then press 'return '. ("Not to be missed ~ symbol")
~/Library (It will open the folder of the user's library.)
7. browse to the Application Support > Adobe > trash folder OOBE and AAM Updater folder so
8. new > right click on the Finder icon and select 'Go-' the folder option > you will get a text box, type in the following command and then press the 'return '.
/ library (It will open the library system folder.)
9. browse to the Application Support > Adobe > OOBE trash, Manager of Adobe applications and Adobe common Office .
10. after that, rename the SL-STORE like SL-STORE_OLD
Adobe 11 - run cleaning tool > if present select "Adobe Application Manager for Mac OS X 10.6 ' and then click on"Clean up selected. " Use of the Adobe Creative Cloud cleaning tool to solve installation problems
12 - Click on the link to download Adobe Creative Cloud apps | Adobe Creative Cloud free trial
Let us know if that helps.
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Creating cloud App not opening
Can someone help me with my creative cloud application? I installed, downloaded and tried to open it but it will not open at all
Oh Mac, I don't think that firewall will be WE or it will make this issue, if it is on, turn it off and check once.
OS X: about the firewall application - Apple Support
The important thing is, after you double click Adobe Creative Cloud app file, check if the cloud icon appears on the menu bar and disappears inside one or 2seconds?
Let me know, so that we will proceed with the troubleshooting process.
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