Creative cloud app not launching on Mac 10.11.3

My creative cloud application stopped, I tried to fix it with no results.

Any suggestions?

Hi Richards52589659,

Please see the links below:

Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress

Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

Creative Cloud Desktop App taped blue spinning wheel after update.

If the links above do not help, please follow the steps below:

1 force quit Adobe all activity monitor processes / end of task manager of the tasks in the same order as mentioned below:

  • Creative cloud
  • Basic timing & sync to basic support
  • CC library & process CCX
  • Adobe Common Desktop
  • Adobe update daemon
  • After that, everything that said adobe on it do a force quit for her

2-go to: Finder > Applications > utilities > Adobe installer > uninstall Adobe Creative cloud (if problems uninstall Trash)

3-go to: Finder > Applications > utilities > (delete these two folders - creative cloud Adobe and Adobe Application Manager )

4. then run the cleanup tool to remove the clouds creative and Adobe Application Manager (if it remains in the machine)

5 right-click on the icon in the Finder, then select 'Go-To' of the folder.

6. you will get a text box, type in the following command and then press 'return '. ("Not to be missed ~ symbol")

~/Library (It will open the folder of the user's library.)

7. browse to the Application Support > Adobe > trash folder OOBE and AAM Updater folder so

8. new > right click on the Finder icon and select 'Go-' the folder option > you will get a text box, type in the following command and then press the 'return '.

/ library (It will open the library system folder.)

9. browse to the Application Support > Adobe > OOBE trash, Manager of Adobe applications and Adobe common Office .

10. after that, rename the SL-STORE like SL-STORE_OLD

Adobe 11 - run cleaning tool > if present select "Adobe Application Manager for Mac OS X 10.6 ' and then click on"Clean up selected. " Use of the Adobe Creative Cloud cleaning tool to solve installation problems

12 - Click on the link to download Adobe Creative Cloud apps | Adobe Creative Cloud free trial

Let us know if that helps.

Tags: Adobe

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