Nightly rollup error - bad record has been read

Performance of AA 5.4.3 with the latest service pack. Received this error while the accumulation of every night was happening to one of our groups:

CompleteAdding cannot be used at the same time as additions to the collection. Repository error: incorrect record was read. The repository can be unavailable or corrupted

The repository is not full.  I've been slowly down the space used by delaying the totals for a few days to let the deletions to run.  Finally, I ran a check for deposit this weekend.

ROLLUP still work although there is now only a rollup thread that runs instead of two.

I intend running a check for deposit when the update rollup is complete.  Anyone have any ideas on the issue.

Hi Alpha162,

Thanks for your question.  Incorrect records / corruption should not occur only from repository space dipping below 10 percent but becomes less free space increases the risk of failure of task such as rollup and repository maintenance tasks.  Over time this could have a negative effect, so the 10% guideline is a notice to allow customers to extend the repository, archive data on or apply a stricter retention policy.  10% is a figure of the right orientation to watch in all of your deposits and AppAssure SMTP alerts can be a great help with this.

Broader patterns of corruption can vary considerably, but interrupted rollup jobs because of unexpected stops or connectivity between the heart and the repository issues are common problems.   Another frequent problem can be environmental issues.  The speed of the underlying disk where the repository is very, very important.  Repositories based NAS suffer more problems that directly attached storage, often when the design limits have been exceeded or praising the memory is too small.

The current version of 5.4.3.106 has been very stable, so I hope that your current experiences were better.  I'm a big supporter also approach "backup backup" and have a core of replica or archive (cloud or disk) can be a huge advantage to complete a standard basic configuration.

Best regards

Richard

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