Had sent the message about the Blue error screen. Has been asked for more details. I hope this helps.

Had sent the message about the Blue error screen.

Has been asked for more details.

I hope this helps.

BCCode: 10000050 BCP1: FFFDF6F4 BCP2: 00000001

BCP3: BF90DB41 BCP4: 00000000

OSVer: 5_1_2600 SP: 3_0 product: 768_1

Hi VASANTHFERNANDES,

·         You did changes to the computer before the show?

·         When exactly you receive the blue screen error?

·         What is the full error message?

Follow these methods.

Method 1: Disconnect all external devices and check if the problem persists.

Method 2: Start the computer in last known good configuration and check.

How to start your computer by using last good known Windows XP Configuration

http://support.Microsoft.com/kb/307852

Method 3: Follow these steps:

Step 1: Start the computer in safe mode and check if the problem persists.

A description of the options to start in Windows XP Mode

http://support.Microsoft.com/kb/315222

Step 2: If the problem does not still in safe mode, perform a clean boot to see if there is a software conflict as the clean boot helps eliminate software conflicts.

How to configure Windows XP to start in a "clean boot" State

http://support.Microsoft.com/kb/310353

Note: After completing the steps in the clean boot troubleshooting, follow the section How to configure Windows to use a Normal startup state of the link to return the computer to a Normal startupmode.

After the clean boot used to resolve the problem, you can follow these steps to configure Windows XP to start normally.

(a) click Start, run.

(b) type msconfigand click OK.

(c) the System Configuration Utility dialog box appears.

(d) click the general tab, click Normal startup - load all services and device drivers and then click OK.

(e) when you are prompted, click on restart to restart the computer.

Method 4: Follow the steps in the article to check the drive for errors.

How to perform disk error checking in Windows XP

http://support.Microsoft.com/kb/315265

Note: If bad sectors are found in the hard drive, then it could try to fix this particular sector. If you have any data on that, it can get lost.

For reference:

Demystifying the 'Blue Screen of Death'

http://TechNet.Microsoft.com/en-us/library/cc750081.aspx

Tags: Windows

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    Halima S - Microsoft technical support.

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    Visit our Microsoft answers feedback Forum and let us know what you think.

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