Nitro Pro 8

I have been using Nitro Pro 8 to create PDF files.  It worked properly.  However, I just downloaded McAfee and now I can't create PDFs using Nitro Pro.  I get the error message is "occurrence of user or failed conversion-interaction".  The only change to my PC has been download McAfee.  I left a session online with McAfee and they say that's not their problem.  I have a Lenovo all-in-one.  Have also tried to use Lenovo support and cannot go beyond their predetermined questions.  Any thoughts?

Check the McAfee settings to see if there is possibility to exclude certain applications and file types.

If not, uninstall McAfee and see if it works. If so, get rid of McAfee and find something else.

Tags: Windows

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