No access to the Satellite L650 (PSK1JA) network

Hello

I have a portable satellite L650-PSK1JA-0ED017 who is struggling to find network devices.

The history on this laptop is... Hard drive failed, so a replacement was installed (Win7 home x 64) OS has been reinstalled from the recovery disks created at time of purchase. The laptop worked perfect for about 2 months, but all of a sudden would not load drivers LAN or WLAN.

I tried to uninstall and reinstall, using the existing driver and also download the driver from Toshiba. I always get the message "Windows could not load the drivers for this device error 31". I suspected hardware fail, but managed to restart and get the old HDD running and was able to see available networks, so that rejected this theory.

Then I suspected viruses or Malware, but ran scans for them and found nothing.

Can anyone suggest how to remove all traces of existing drivers so that I can reinstall with cost downloads to check there is not a corrupted file the cause.

I tried to plug in a USB networking device and also get the "error 31, Windows cannot load driver". IM starting to think that this is not some other driver to do with the network, rather than a specific network device driver interfaces.

I tried to do a Sysprep in the OOBE, while keeping all the data of the software that we have installed / copied, but it does not and I have been unable to fill.

Really, I don't want to do a cover of the OS, but I'm as a last resort.

Any help appreciated.

Jon

Hi Jon

I use laptops Toshiba several years now and I was ever faced with such a problem, especially if the laptop is preinstalled with original recovery image. Recovery image contains tested drivers and they work. I noticed that Windows update offers for some driver WLAN models as optional update. I hope you didn t install.

Googling around for you can find many links and forums on such topic debates. You can check out what write about other people, but if you can't fix it with reinstalling the driver I assume there must be a problem with the registry entries. It is quite complicated to clean especially for someone who doesn t have enough experience with that.

In my opinion you should backup all your data and reinstall the recovery image. Start using the laptop with preinstalled OS clean and check from time to time restore point.
I know it is the last option but more simple and more efficient.

Tags: Toshiba

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