"No Audio device is installed" in Windows Vista.

Back in September 2011, I lost mysteriously my audio. I have a red X on my "speaker" icon in my system tray. When I put the cursor on the "speaker" icon, I get this message "No Audio Device Installed. I went to HP customer web page and found the audio driver: Realtek High Definition Audio Version 6.0.1.5548 (sp37324.exe). I downloaded the program and recorded on my download folder. I put a shortcut to it on my desktop. The only way I can get sound whenever I turn on my computer I click with the right button on the desktop shortcut and run as an administrator and install the program. Turn on my sound. It works as long as I keep the computer. Whenever I restart the computer I'm back for the red X on the "speaker" icon.

Now, Windows Update sent me (on 3 occasions the last two weeks) a update "option"... Realtek High Definition Audio. Every time I have download and install and do a restart, but I get the same red X on the "speaker" icon. It's Ground Hog Day!

My question: is it safe to uninstall the Realtek High Definition Audio driver and reinstall the sp37324.exe without totally send my audio into a black hole? BTW, I don't have a recovery disk.

I hope that someone on this forum can help me. I've exhausted all remedies.

Alto! It worked. I uninstalled the Realtek Audio (in Device Manager), did a reboot and the computer does the repair (reinstalled audio) itself. I didn't have to manually reinstall.

1 million thanks!

Tags: HP HP Desktops

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