No internal speaker sound on Pavilion dv7

Since this morning I have no sound from the internal speakers of HP Pavilion dv7 Notebook. Connect headphones and speakers, both internal and external and headphones. Check all the settings and the Device Manager - o.k. all running Windows 7.

Hello

First, try a Hard Reset as follows.

Shut down the laptop, unplug the AC adapter and then remove the battery.  Press and hold the Power button for 30 seconds.  Reinsert the battery, connect the power adapter and start Notepad.

If the problem persists, try the following.

Download IDT Audio Installer on the link below and save it in your downloads folder.

http://ftp.HP.com/pub/SoftPaq/sp52501-53000/sp52658.exe

One time finished, open windows control panel, open Device Manager and open sound, video and game controllers.  Right click on the IDT device and select uninstall - also, you should get a command prompt to delete the current driver, check the box to enable this and then proceed to uninstall.

When finished, restart the computer and let Windows load completely.  Open your download folder, right-click on the IDT Installer and select "Run as Administrator" to launch the installation.  Once this done, do a right-click the speaker icon in the taskbar and select playback devices.  Left click 'Speakers and headphones' once, highlight it, and then click the Set Default button - has this made a difference?

Kind regards

DP - K

Tags: Notebooks

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