HP Pavilion DV7 - sound problem

Hello

My HP Pavilion DV7 laptop has no sound. Same problem, when I plug headphones to the laptop.

White QuickLaunch button shows, but the speaker in the taskbar icon shows as mute.

I tried to reinstall the software launch button, but this has not fixed the problem.

Can someone help me to resolve the issue.

Any help is greatly appreciated.

Thank you.

Kind regards

SAM

I discovered my new 17.3 "laptop computer DV74177nr had his problem if no reading or no record after you install Skype, so I had to change the default values and tried all selectable devices by those who worked...  Right now, I got to work with the value "Sound" speakers "speakers and headphones (IDT high definition CODEC)" and a microphone to "built-in Microphone Arraw (IDT high definition CODEC).  It's a little difficult, so you would need to play around what device that work...  Good luck!

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