No internet connection but the status is "connected" - Qosmio G30-163

Why can't internet connection through some wireless networks, and never through the connection to the local network, even if the State of the connection is "connected"?

I have a Toshiba Qosmio G30-163

In the Manager of peripheral devices, network cards, there are two yellow mark points (next to "Other devices" and "Multimedia video controller")

I made sure "Obtain IP address automatically" is a selection and "Obtain DNS address automatically" is selected as well.

the IP address of my computer is 169.254.xxx, x, and I read somewhere that this indicates that there is no connection to a DHCP server and probably no connection at all. I was not able to renew the IP address.

To repair internet connection doesn't work. I get the response "Windows could not finish repairing the problem because it is impossible to perform the following action: renewing your IP address." "For assistance, contact the personal who manages your network.

Thank you

Anne

Try turning off the Windows Firewall. Or if you have installed a lot of 'Internet Security', reconfigure or disable the firewall.

Update the BIOS and make sure have the latest network drivers and wireless installed.

Try another browser such as Firefox or Google Chrome and verify that the Proxy settings are correct (if you are behind a proxy).

Go to a command prompt and type: IPCONFIG/all
If you see a gateway, you must be connected to the Internet.

Tags: Toshiba

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