No internet connection when I instal KB2360131 explorer 8 Windows Vista...

As soon as my computer is automatically an update of security for Microsoft KB2360131 I can not connect to the internet and have uninstall it first. I tried to disable the modules but it still not connect to internet... help

Error message after you install an update of Windows Internet Explorer from Windows Update or from Microsoft Update: "cannot display the Web page":

http://support.Microsoft.com/kb/942818

If not help to tweak the parameters of your third-party firewall, try the following:

1. disable your antivirus, real-time protection provided by an anti-spyware application (with the exception of Windows Defender; includes the Tea Timer to Spybot, Ad-Aware Ad - Watch & guard, guards SpySweeper, etc.), disable any third party (e.g., McAfee) firewall AND THEN select Windows Firewall.

NB: Now you're "working without a net": no to ANYTHING else online (e.g., navigation, reading e-mail, chat) until you have completed step #XX below.

2 Uninstall "Cumulative Security Update for Windows 7 (KB2360131)" or "Microsoft Windows security update (KB2360131)" via start | Control Panel | The Maintenance and the system (if you use Classic view, skip this step). Programs & features | Installed updates day & reboot.

3 d - c #1 above.

4 manually run Windows Update and install important updates available (i.e.KB2360131).

5 reboot & make sure everything in #1 above is on again and, if necessary, disable the Windows Firewall and enable (or reinstalling) your third-party firewall.

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See the section «How to get help...» "of http://support.microsoft.com/kb/2360131

For individuals, free support is available by calling 1-866-PCSAFETY (1-866-234-6020 or to the United States and the Canada 1-800-936-5700) or by contacting your local Microsoft subsidiary. There is no charge for support calls that are associated with security updates. When you call, clearly state that your problem is related to a security update and cite the number of KB of the update (e.g.,KB2360131).

Or you can...

Start a Windows Update support incident email request for free

https://support.Microsoft.com/OAS/default.aspx?Gprid=6527

Customers who encounter problems installing Microsoft security updates also can visit the home page CSS for assistance:https://consumersecuritysupport.microsoft.com/

For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site

http://support.Microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through your usual support contacts.

Tags: Windows

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