no mention of my order on the account of the adobe Web site

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• Could not load the LR 6 on my laptop - I get "update serial number: serial number you provided is valid, but calling it a product was not found on this computer."  I downloaded, from the Adobe Web site and given the serial number when I bought L

  I'll put up a new Macbook Pro the retina, bought this week, and try to install the copy of LR 6 I bought in September 2015.  It is currently loaded on my old Macbook Pro.  I understand that my license allows me to install this on two machines;  This is particularly important now that I move from an old machine to a new one.

  I downloaded the complete file of the LR6, but when I try to install, I get "update serial number: serial number you provided is valid, but calling it a product was not found on this computer."

  I gave the serial number under my account on the Adobe website and delivered when I bought LR 6 September 2015.

  It is said to "Select a product", but only gives me options of Lightroom 1-5, not 6.  My new LR 6 license is useless just 6 months after purchase?

  I opted to buy 6 LR on perpetual license rather than a subscription monthly CC, as my country's currency is devaluing rapidly and I need to be able to afford access.  But now Adobe does not seem to recognize the validity of the copy that I own.  In fact, it is difficult to find a reference to LR 6 on the Adobe web site.

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  It shows the message you have purchased an upgrade license, and it asks you to select the older version that you upgraded and provide older version serial number as proof that you are eligible to use the upgrade.

  Error "this serial number is not for a product calling it" | CS6, CS5.5, CS5

  http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-qualifying-product.html

• My computer crashed and after the purchase of another, I used the Migration Wizard to copy all the files to the new computer.  Everything was going well until I tried to launch LR6.  It was two weeks ago and a search for many pages of the Adobe Web site. 

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  Migration of Mac with Time Machine WILL NOT WORK with the Adobe program activations due to hidden registration files

  Sign out of your account... Uninstall... to run vacuuming...

  -non-Cloud programs, to disable the service before uninstalling

  -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

  -using the vacuuming after uninstalling and before reinstalling is often necessary

  -https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  -Restart your computer... Sign in to your account... Reinstall

• I can´t find "My presentation from Adobe".in the adobe web site, can someone help me?

  I can´t find "My Adobe presentation" in the adobe web site, can someone help me?

  Carlos,

  I think that's what you're looking for.  Please go to http://www.adobe.com, log in, click 'manage '. You will see your plans and products, account details, security and confidentiality.

  Guinot

• The adobe Web site gives me the wrong serial number

  I'm trying to re instal cs - 5 on my macbook pro and I can't seem to locate the correct serial number. I flamed in the adobe Web site and found a serial number in my account information. It is not good and I don't know how to find the right one. I'd appreciate any help ASAP! Thank you

  Error "serial number is not valid for this product". Creative Suite

• My trial version photoshop and lightroom is finished and I paid the Plan of photography on the adobe web site, but PS AND LR are still in the trial version. I'm on a pc. PLEASE HELP ME

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  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• Hi, I, m need Adobe Photoshop CC 2015 offline trial version Installer. Please help me. How to download the version from the adobe web site offline?

  Hi, I, m need Adobe Photoshop CC 2015 offline trial version Installer. Please help me. How to download the version from the adobe web site offline?

  First read the important instructions on this page.

• How do I register a very old acrobat from adobe and then download the upgrade? It seems that the serial number is not consistent with the serial number required by the adobe Web site. My serial number starts with the letter instead numbers.

  How do I register a very old acrobat from adobe and then download the upgrade? It seems that the serial number is not consistent with the serial number required by the adobe Web site. My serial number starts with the letter instead numbers.

  Please see:

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  I hope this helps.

  Concerning

  Megha Rawat

• disable the photoshop via the adobe Web site?

  I upgraded the hard drive on my notebook (windows 7 pro) by cloning the old. Everything works perfectly, except for Adobe Photoshop CS3. He claims that I need to reactivate, but will not now (reactivation attempts fail). I remember vaguely reading I could disable a computer via the adobe Web site, but cannot find this option now. I tell myself that I have to disable the old hard drive (same computer, but perhaps adobe sees it as another computer), and then I'll have the 2nd year to reactivate on the new hard drive (same computer). I already use 1 of the 2 licenses on my desk.

  I can also reach the Chat or email to anyone at Adobe. Apparently, Adobe decided that once a product is sold, they want to support.

  I don't know if this can be screwing the licensing system, but the same day that I upgraded my laptop, I also bought the subscription creative cloud for use on another computer (but the same username).

  Thanks to you two. Because I was in a hurry today, I disassembled my laptop, reinstalled the old hard drive, started, off CS3, close, then put it all back and the new hard drive and reactive (it didn't the first time and then worked the second time).

  In case it can help someone in the future, the licenses can be reset by Adobe via chat. When you follow all the prompts for CS3, licensing in the aid system issues, Adobe is the only support provided through forums. However, I complained to Adobe, and they suggested in the future to contact support with the following:

  > https://helpx.adobe.com/contact.html?step=ZNA_id-signing

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• Whenever I click on any button of the trial download on the adobe Web site you I get redirected to a page where the 4 squares are moving to load the page, but never load it, I left my browser on for hours and yet it still doesn't work anyone can help?

  Whenever I click on any button of the trial download on the adobe Web site you I get redirected to a page where the 4 squares are moving to load the page, but never load it, I left my browser on for hours and yet it still doesn't work anyone can help?

  clear your adobe.com cookies or use a different browser.

• To replace the hard drive on my MacBook Pro, I disable Photoshop 6, and I believe that I have disabled my Photoshop 5.5 (adobe Creative Suite 5.5 Design Standard). I could through the Adobe Web site to download and install Photoshop 6; but the Adobe Cre

  To replace the hard drive on my MacBook Pro, I disable Photoshop 6, and I believe that I have disabled my Photoshop 5.5 (Adobe Creative Suite 5.5 Design Standard). Supposedly if you turn into a sequel they will disable all. I could, through the Adobe Web site to download and install Photoshop 6; but the Adobe Creative Suite 5.5 Design Standard is not put at my disposal for download. Any suggestions?

  Joseph, here is the link to Download CS5.5 products

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  Atul_Saini

• I uninstalled PSElements 13 after transfers of items 8 catalogues to ruin.  Download of a re - install is not an option on the Adobe Web site.  Always have the serial number #s etc.  How can I get a re - download?

  I uninstalled PSElements 13 after transfers of items 8 catalogues to ruin.  Download of a re - install is not an option on the Adobe Web site.  Always have the serial number #s etc.  How can I get a re - download?

  PES 10, 11, 12, 13 - https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-downloads.html

  You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

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• Can I hire the CC Adobe as a person and use it in a business without generating any legal problems for the company? I'm in the Brazil and the Adobe Web site, that I have not found that everything related to the legislation, they apply in this country on t

  Can I hire the CC Adobe as a person and use it in a business without generating any legal problems for the company? I'm in the Brazil and the Adobe Web site, that I have not found that everything related to the legislation, they apply in this country on this issue.

  single user licenses allow you to use the adobe corporate programs and allow to sell the products that you create using adobe programs.

• I am owner of acrobat 9 pro and he had to re - download the program from a computer problem but when I get the code of the adobe Web site gives me error invalid serial code.  I use copy / paste to prevent Miss typing the code.

  I am owner of acrobat 9 pro and he had to re - download the program from a computer problem but when I get the code of the adobe Web site gives me error invalid serial code.  I use copy / paste to prevent Miss typing the code.

  Hi Laurent,.

  Please try the steps listed in the KB: https://helpx.adobe.com/creative-suite/kb/error-invalid-serial-number-acrobat.html

  Kind regards

  Rave

• Want to re - install elements 8 on the new computer, the serial number, but can not find the download button on the adobe Web site to do so.

  Want to re - install elements 8 on the new computer, the serial number, but can not find the download button on the adobe Web site to do so.

  Hello laetitiah

  Please visit: http://prodesigntools.com/direct-download-links-for-lightroom-3-and-photoshop-elements-8.h tml

  Follow the instructions on the page to begin your download... Use your serial key to activate it

  ~ Mandy

• Slide in the menu such as the Adobe Web site

  In the Muse, is it possible to create a slide menu as it is on the Adobe Web site.

  I refer to the menu in the upper right area.

  

  Hello

  Please check the answer given by me in the following forum thread, I hope that it will help you to do what you want.

  https://forums.Adobe.com/thread/1530869?SR=stream

  Concerning

  Vivek