No new Notification of Message
I have a 5 s iPhone, T-Mobile is the carrier, and it is running iOS 9.3.5. I do not receive the text message notification on my lock screen. I see also is no longer the little bubble of red on the app message number, when I receive new text messages. This occurs regardless whether if I get an iMessage, or a text from a non-iPhone. I went through notification settings and made sure the messages were lit. I also made sure "do not disturb" has been disabled. As a last ditch, I tried power down and restart. But I do not always receive new message notifications.
Hello dnclark9,
Thank you for reaching out to the Community Support from Apple. I know how it is important to stay up to date on incoming messages and notifications are the key to keep in touch. I want to help advance things work as expected.
You have a very good start so far with the reboot and check your Notifications settings. Here what I would recommend to reset the network settings on your iPhone. This will remove all your content and your data, it will simply erase the preferences of your Wi - Fi and the cellular network and set them to their default value and download the latest settings from your provider. You have to reenter your Wi - Fi password after resetting.
To reset, you can go to settings > general > reset > reset network settings.
If you encounter other problems or have any questions, please reach out once again, the entire community is here to help.
Best regards
Tags: iPhone
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