NO PICTURE bravia model: KDL75W850C

Parents have a Bravia model: KDL75W850C that recently does not display the image when turn on/off.

It is often audio and backlight, but once again, no picture.

This device purchased from Best Buy 12/07/15

Have you tried:

(1) different HDMI cable

(2) different ATT Uverse receiver

(3) different HDMI ports

(4) reset to factory

(5) verify the software is up-to-date

The only cure is to cut off the power supply for a few minutes, then works again.

Any input appreciated the most?

Hi timmpec!

Tags: Sony TV

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