No repair, because here no

People,

My iPhone needs a new battery. I bought it in a foreign country as can be expected with the expatriates. I made an appointment for service and was denied in my present country. Let me list the reasons:

  • you do not have the original invoice, where he might have been stolen. (SAV)
  • You can give the credit card statement, not a problem. Later in the conversation "Bill initial required" (customer service)
  • Battery must be like for like (so we have different standards of Apple in the world?)
  • They even brought customs in the game.

One thing is clear that apple in this country is not cooperative and does not provide a solution.

The question of what service means for Apple if you put in for repair if purchased abroad.

How to get out of this situation?

see you soon

Henry

Send you it to a friend of family member in the country of purchase.  Then they charge service.  Then, they (the member friend or family) send it back to you.

Not the case in terms of the warranty or service contract t - it say that Apple will provide assistance outside the country of origin of the product.  This information was available for you to review, free of charge, before making your purchase.

Caveat emptor.

Tags: iPhone

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