No response from my ipod don't shuffle 4th Gen, no power, no recognition of the computer
Hi all
I've seen several similar posts on communities, but I tried everything I could see, but could not solve my problem.
My shuffle is not lit, it may not be recognized by my iMac when it is connected and it shows no light.
I've tried several things:
1. reset (several times) by turning off for 10 seconds, then on again.
2. load via wall charger for an hour... still nothing
3. apparently, someone said that we could plug it in and out of the charger until it has enough power to kick start something where my battery is completely discharged. I tried too much for about 5 minutes, still don't see no signs of all the lights.
4. I tried 2 original ipod shuffle strings and 2 also bought Internet, no difference. And Yes, they are pushed inside.
Is there anything else I can try before giving up? Mine is a little over a year, so is no longer under warranty.
Thank you all very much
Kind regards
Simon
Looks like you have tried many things. Even if the battery is dead, you should get a reaction (like a red light) when it is connected. It could be the USB cable, but you have tried two Apple. The "made from the Internet" can be suspicious - they might be for the shuffle gen 2, which has a different connector and would not work with 4th gen shuffle. You tried to load a USB power adapter, so the problem isn't a bad USB port on the Mac.
My guess is a problem with the headphone jack on the shuffle. It does not have a power supply. Or it could be a defect on the logic board. If you have an Apple Store nearby, you can make an appointment with the store Genius Bar (tech support staff), even if it is out of warranty.
Tags: iPod
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