No SMS alert
Hello! Since I connected my in my IMessages on my Macbook Air, my IPhone 6 does not have a noise as it should when it receives an SMS even when I'm not on my Macbook. I tried signing out of IMessages and change the preferences, but so far none of this has worked. I've rechecked; my phone is not on silent and I did not I receive a sound alert when a message comes through. What should I do? Thank you in advance.
Hello JazlynR,
From what I understand, you enabled iMessage on your Mac, and since that, you cannot receive alerts on your iPhone for new messages. I know that this may be about ask you because I rely on my iPhone for all types of communication. I'll be more than happy to help.
Given that you have checked your settings and could not find anything wrong, we can try to reset the settings of the iPhone. This will help to understand if there are rogue settings, that we do not see.
On the iPhone, we will complete this step: go to settings > general > reset > reset all settings.
Note: This will not delete the data, but it will ask you to reach your WiFi network as needed. It will do the following:
Reloads all the default settings: forget your Wi - Fi networks, removes changes made to the alert notifications Styles, disables the site Services for third-party applications, sets the sound, brightness and wallpaper back to the original configurations, removes the battery usage statistics, turns off Wi - Fi sync, defines the Autolock to 1 minute and disables all accessibility options.
What it does not:
This option does NOT delete anything - photos, contacts, music, apps, nothing. All content and media will remain after resets the phone.
See you soon
Tags: iPhone
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