No sound due to the update of the Bios

After the recent update Bios my computer's speakers is no longer working. I was able to reset the speakers and have since been able to watch videos youtube with the sound but WMP or Quicktime no longer work and I get an error message whenever I try to view a vid. I saw that it is supposed to be a solution for installing an older bios, but it asks you you must have an ID, etc.. In addition, since the update my computers performance has been lackluster to say the least. Any help would be greatly appreciated. HP needs to fix to fix this fast, I made videos & ads for my employer, and it is a huge inconvience!

I was able to find a solution... If you go to http://h10025.www1.hp.com/ewfrf/wc/prodTopCategory?cc=us&dlc=en&lang=en&lc=en&product=18703&dest_page=product

Choose your exact system (you can also access this your support assistant go find help and choosing access resources online for your PC) - then choose software downloads and the driver - choose your operating system - select driver / audio and choose a. I chose the one from 2012-8-13. Save the download to your desktop and run it.

WMP, quicktime, itunes & all work again. Performance issues also declined. Good luck and best regards!

Tags: Notebooks

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