No sound - get the error no active mixer device or no audio device installed

Original title: downloads for devices sound cards/audio/active mixers
Hello, I got my laptop crash currently and when I came back, I have no sound except for the beeps. I can't hear CDs or audio files on different Web sites. I can livestream and see a video, but not hear. I plugged headphones and have the same results. I get the error codes are no active mixer device and there may be no audio device installed. I have a windows xp operating system. I don't know where to go to start a download for sound cards.
Thank you.

Miloz

We can try to install the drivers manually. It seems that every time that your device has crashed, someone reloaded Windows without having to install the device drivers.

Let's start by trying to install the audio driver first. This one we might have to do it manually, but the others should be automatic. This gives a test:
1. go to: http://downloads.sourceforge.net/sevenzip/7z465.exe and download the 7zip archive manager
2 download, register, and install the utility on your computer
3. once the utility installed, go ahead and re - download the audio driver package
4. save the package on your desktop (or somewhere easy to access)
5. once the package downloaded, find him, do a right click and choose "extract here...". "or something similar in nature. Basically we will extract the contents of the package and install it manually
6. once the content is extracted, click START
7. in the menu START, right-click on "Computer" and choose "Properties".
8. in the upper left corner, click on Device Manager.
9. find your Multimedia Audio Controller, right click and select 'Update Driver'... »
10. click on "Browse my computer for driver software".
11. click on the button 'Browse' at the top
12. place where are the files extracted from this driver package
13. Browse in the folder extracted and select the listed file. If there are several of those who choose an and and if it's just, the Setup will continue. If this is not the case, the installation program displays and error and then you just go back and try the alternate
14. from there, the installer should walk you on the rest of the steps to manually install the driver package
As far as your other drivers go, I would recommend going to the bridge site and looking for a driver of Modem for your computer model. The audio driver should be supported at this stage, and the Ethernet driver can be a joint wireless adapter you have. You may need to find a driver for it on the site of the gateway, OR if you bought the adapter you need to go to the device manufacturer's Web site and get you a driver there.
Let us know what happens
Thank you!

Ryan Thieman
Microsoft Answers Support Engineer
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Tags: Windows

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