No sound on hp compaq ax7300.

I have a hp Compaq ax7300 its been almost 4 months its still unable to produce the sound even with headphones. I also tried to change the operating system to win8, but still there is no sound please help

.....

Hello

1 have. what troubleshooting measures you tried?

2 have you tried to update the audio drivers for this laptop?

Check the State of the audio device in Device Manager.
a. at the start screen, tap Device Manager to open the charm of the research.
In the search results, select Device Manager .

b. double-click sound, video and game controllers to .
c. right click on the device name, and then select Properties to view more useful troubleshooting information in the device status window.

See the article and follow the troubleshooting steps:
No sound from speakers (Windows 8)

http://h10025.www1.HP.com/ewfrf/wc/document?cc=us&LC=en&docName=c03257712

Let us know the result. If the problem persists, we will be happy to help you.

Tags: Windows

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