No sound on the computer and not getting the error "no available active mixer devices".

Original title: sound problems

Hi, my name is JF. I'm having the VERY SAME problem. A few weeks all of a sudden all I hear is silence. NO SOUND!  I bought new speakers and nothing.  He said: no available active mixer device.  I have a Dell Optiplex GX620 desktop computer, not a laptop.  Please help.

Hi Juicyface,

· What is the service pack installed on your computer?

Method 1:

Check the status of the device in the Device Manager and check if it has no yellow exclamation or a question mark, and if no error code is listed in its properties. To do so follow the steps below:

a. click on start

b. in run box type: devmgmt.msc

c. search for audio device

Method 2:

Run the fix it and check the results. Link: Diagnose and automatically repair audio playback problems:http://support.microsoft.com/mats/no_sound/en-us

May you enjoy a look at the link below: how to troubleshoot sound problems in Windows XP:http://support.microsoft.com/kb/307918

With regard to:

Samhrutha G S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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