NO VIDEO won't play - youtube or other sites - 16 Firefox and Flash 11.5.502 - please help!
problem started after downloading ADBLOCKER PLUS - removed Program, reinstalled Firefox, Flash update for later. Still no video and can not display "photo albums" sent to Shutterfly.
Firefox 11.5.502 16 and Flash. Windows 7
Adblocker Plus has completely disappeared from my computer - why am I still have a problem?
Thanks, I desperately need help with this...
You can export the Favorites to HTML have a backup file.
- Bookmarks > show all bookmarks > import and backup > export bookmarks as HTML
You should always back up important personal data at regular intervals to prevent loss.
- http://KB.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox
- https://support.Mozilla.org/KB/backing+up+your+information
You can also use the Profile Manager to create a new profile as a test to check if your profile is causing problems.
You can always return to your profile in case is does not help.
See "create a profile":
- https://support.Mozilla.org/KB/Profile-Manager-create-and-remove-Firefox-profiles
- http://KB.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
There may be extensions and plugins installed by default in a new profile, so check that in "tools > Modules > Extensions & Plugins" in case there are still problems.
If the new profile works then you can transfer files from the old profile to the new profile, but make sure not to copy corrupted files.
You can also try resetting Firefox:
Tags: Firefox
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