Not able to download Microsoft App despite the activity child family
I added my child to my Microsoft Family. It shows as a member in my family account and his account confirms. I got a confirmation email that he accepted my invitation and joined my family. Despite this, it is impossible to download the materials appropriate such as applications and games. Her phone - a Nokia Lumia - gives the following message is displayed when user clicks "Install"
My family needed configuration. My family needs to be put in place before you can get this app.
I would be very grateful to help solve it. Thank you very much.
Hi Annie,.
Thanks for posting your query on the Microsoft Community.
According to the description, I understand that your child is not able to download apps using security for the family.
I suggest you to refer to the Microsoft Help Article below and check if that helps.
Hope this information helps. Please let us know if you need any other help with Windows in the future. We will be happy to help you.
Tags: Windows
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