Not able to install all of the Standard CS6 - InDesign and Photoshop design products
After the installation on a brand new computer, I got this error message:
Your installation is complete, and these applications can be used.
(Illustrator and Acrobat pro are listed)
Elements for the following products may not be installed successfully.
(InDesign and Photoshop are listed)
After clicking on the summary of errors, that's what I have (below). Help, please!
I'm on MAC, el Capitan
Exit code: 6
Please see the faults and warnings below for troubleshooting. For example, ERROR: DF027, DW063...
-------------------------------------- Summary --------------------------------------
-0 fatal Error (s), 11 (s), 0 warning (s)
-Payload: {0377892E-FCAC-46EC-AA70-C6AC8A86A81F} dynamic link Media Server 1.0.0.0.
ERROR: DF027: unable to copy the file "/private/tmp/.tempdirOSkji5I2/Assets2/application/dynamiclinkmediaserver.app/Contents/Fr ameworks/VideoFilterHost.framework/Versions/A/VideoFilterHost" in "/ Library/Application Support/Adobe/Common/dynamiclinkmediaserver/1.0/dynamiclinkmediaserver.app/Contents/Frame works/VideoFilterHost.framework/Versions/A/VideoFilterHost" (Seq 750)
ERROR: DW063: ARKCopyFileCommand of command failed. (Seq 750)
-Payload: {CC006FD6-00EF-46FC-ACA0-7A28EFF44D20} Adobe Media Encoder CS6 6.0.0.0.
ERROR: DF027: unable to copy the file from "Media Encoder CS6.app/Contents/Frameworks/mc_bc_enc_avc.framework/Versions/9/mc_bc_enc_avc /private/tmp/.tempdir8UG6AesW/Assets1/Adobe" ' / Applications / Adobe Media Encoder CS6/Adobe Media Encoder CS6.app/Contents/Frameworks/mc_bc_enc_avc.framework/Versions/9/mc_bc_enc_avc "(Seq 1436)
ERROR: DW063: ARKCopyFileCommand of command failed. SEQ (1436)
-Payload: {327492D4-78EB-11E1-8ABE-84C55623D190} Adobe InDesign CS6 Application Base Files 8.0.0.0 -.
ERROR: DF027: unable to copy the file from "/private/tmp/.tempdirpzmk5hkL/Assets1/INSTALLDIR/Adobe InDesign CS6.app/Contents/MacOS/Required/XML. InDesignPlugin/Versions/A/XML"to" / Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Required/XML.» InDesignPlugin/Versions/A/XML' (Seq 9081)
ERROR: DW063: ARKCopyFileCommand of command failed. (Seq 9081)
ERROR: DW050: the following payload errors were found during the installation:
ERROR: DW050:-Dynamic Link Media Server: installation failed
ERROR: DW050:-Basic Application of the CS6 Adobe InDesign files: due to a lack of Language Pack installation
ERROR: DW050:-Adobe InDesign CS6 Common Language Files_AdobeInDesign8CommonLang-en_US: installation failed
ERROR: DW050:-Adobe Media Encoder CS6: installation failed
ERROR: DW050:-Files_AdobeInDesign8AppLang-en_US CS6 Application Adobe InDesign language: installation failed
-------------------------------------------------------------------------------------
Hello
Please see
https://helpx.Adobe.com/Creative-Suite/KB/errors-exit-code-6-exit.html
Let us know if this helped!
Tags: Adobe
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