DeskJet 1510 all-in-One: the installation of the software has failed after the USB connection and remain unfinihed. Work for printer and Scanner

My PC Dell XPS401L has been updated to Win 7 Win 10.  Then, the HP DJ1510_188 software has been installed.

The task was ok until the bond required of the Dekjet to the USB port.

Heard the noise of the acknowledgement of receipt, but there screen remains unchanged despite I wait several minutes. So the installation remains unfinished. However, the printer and scanner are both of the device but are not available important "Solution Center" screen.  I already have the solutions of the error indicated by HP support withot success.

The system indicates that the problems appear in the USBsetup.exe

Can someone help on this subject?

Horacio

Hi @Horacio_B,

Thanks for joining the Forums of HP Support for a solution to your installation problem.

I understand that you try to use an all-in-one printer HP Deskjet 1510 with a PC that has been upgraded from Windows 7 to Windows 10 but does not complete the installation of the USB and the HP Solution Center is not available. I would like to help.

I would like to start by disconnecting the USB cable and uninstall all software related to printers. Here is a support document which can be used if necessary reference - uninstalling the software of the printer (Windows).

Once it's over try to use the HP printer installation wizard for installation. This tool will get the software and installation help.

Please let me know if that solves the problem, or if you need assistance.

Indeed, if this help you to achieve a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

Thank you!

Tags: HP Printers

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