Not able to install updates in Windows Vista, get the error "problem connecting to the server of Microsoft Support"

Original title: Vista update error

A few weeks ago, I noticed that I could not be updated.  Whenever I turn on, I see the Update icon in the status bar & it says it can not update.  When I update, I see this...

I tried the fix from Microsoft a tool couple of times, but it cannot solve the problem either.  When I click on details in this tool, I get this information...

Verified issues Details of detection
6
Environment variables Windows Update are incorrect Checked
6
Windows Update, error no Checked
6
Corrupt registry Patch keys Checked
Detects the cache fix corrupted or missing
6
Windows Update Services are not running Checked
6
Encryption services components are not registered Checked
Details of detection

I also tried the windows key + R, then opened msdt /cab 'C:\Users\Administrator\Downloads\WindowsUpdateDiagnostic.diagcab' that the tool does not solve the problem either, it gives me this message:

I have not noticed a specific to an error number associated with the update, but yesterday I got an error on windows Defender.  I looked up a fix for this, but it has not yet changed nothing about the updates.

It is a Dell Inspiron 537 with Vista (x 64) Service Pack 2 (build 6002)

Any suggestions will be greatly appreciated.  Thank you.

You have any third-party antivirus enabled, if yes remove it or disable it.

chk these links

http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-windows_update/check-for-updates-comes-up-with-a-red-x/d81e76c0-0e35-4216-b968-86e7e7137a46

http://social.technet.Microsoft.com/forums/Windows/en-us/ee85d867-ce2f-412F-8c03-f43ab92132cc/Windows-Update-cannot-currently-check-for-updates-because-the-service-is-not-running-window-7-help

Tags: Windows

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