Not automatically recognized helmet

I recently bought an Inspiron 15R. At first when I plugged my headphones and the sound continues to play through the speakers, I thought there was a problem with the plug. However, I realized that a screen has been popping up in the background, asking me to recognize that I plugged in a headset. After click on this several times over several days, I chose the option to not have the message appear each time that something was plugged (incorrectly assuming that this would mean every time that these headphones are connected, they would be automatically recognized). What can I do to make them known?

I don't think the 15R 5537 has a faulty driver wherever the grateful helmet, but we have seen many reports of whistles through the headphone jack. It is still unclear if this is a driver or a hardware problem.

In your case I advise you to do:

Open Device Manager and expand the sound controllers section. Right click on the Realtek, and select uninstall. Put a checkmark in the delete files optionand then ok. When you restart, Windows either will install its own native driver or a Realtek driver if there was other versions on the hard drive. Then go back to Device Manager and look for a Realtek driver. Keep the uninstall & reboot until Realtek no longer appears under controllers, noise and "High definition Audio Device" appears in its place.

When you do that, you will use the native Windows audio driver. Test again the headphone jack. Complete the test by downloading a new copy of the Realtek driver from the page downloads 5537 15R (be sure the first select your operating system from the drop-down list).

If the headset now works with the new copy of the Realtek driver, it could be a bad configuration. If the helmet did not work with the native driver or the Realtek, test the headset with other devices for you sure they work. If they then contact technical support to report this problem and see about repair.

Tags: Dell Laptop

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