Not work of blackBerry Smartphones Blackberry ID

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  Hi all

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  great! It works fine now.

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• BrowserFieldDemo does not work on BlackBerry (8900 model)

  The BrowserFieldDemo application does not work on the device, model 8900 curve and the same app works perfectly on Simulator 8900.

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• Not work of blackBerry Smartphones Internet Service

  Hi, I have just purshaced new Blackberry Mobile (Open) Dubai - UNITED Arab Emirates and its writes about this at & t, they've said that its opening and I can use it in any country a BB services.

  I would use the phone without a subscription to Blackberry serive, however, it seems that there is a serious problem in my cell phone.

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  -Browser icon is not available and when I click on the switch application and then, browser, I get the following error message:

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  I contacted my service provider in the country, and they told me that you don't need any subscription if you need the internet fair eyebrows and they suggested to go to the blackberry support center to solve my problem.

  I went to the support center and they told me that there are so many missing configuration in my blackberry and they didn't know what to do with my cell phone.

  I did a reset to my mobile, but this does not solve the problem.

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  I have the version of curve blackberry 8310 mobile

  Smartphone (edge)

  platform v.4.2.2.170 2.5.0.20

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  michelmetry wrote:

  I have google updates and I have reached the following Web site:BB updates

  I downloaded a software called BB device software version 4.5.0 I installed it but nothing happened, how do I upgrade the firmware or the OS? Please guide.

  Hello

  you have all the information here:
  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=8300&thread.ID=6807

• BlackBerry Smartphones Blackberry Media Manager NOT working for Blackberry storm (wont install on the computer)

  Hello 2 months ago, I got a Blackberry storm. Its a good phone, but I have a problem that would do much better. When I try to install the Office Manager, everything installs without count Roxio Media manager. It gives me an error and cancels the installation of Roxio and continues with the other stuff. I really want to transfer Photos and videos from my phone to my computer and vice versa. Please tell me what can I do to install the Media Manager to get the work of the unit. I do not have the installation CD, I downloaded it from the blackberry website. The English version WITH media manager and I even clicked Custom install and made sure that he had the intention to install it.

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  Hirokotzu wrote:
  Thanks for the help, I followed the advice and it worked until I dragged things on the blackberry, now, all my photos are not found or all of my music that I set as ringtones. Could you tell me how to solve this problem?

  Can't find directly on the BB or through the Windows drive letter?

  Hirokotzu wrote:
  my computer recognizes Blackberry1 G: USB driver and Blackberry2 in the "driver" F: drive and I tried both, but nothing happens.

  Nothing happens... what means? If you, as you said earlier, dragged thing here, it is something, isn't it?

  Hirokotzu wrote:
  BTW I've just updated my blackberry using the Office Update to a new version. Where should I drag my ringtones too and pictures etc?

  Oh dear oh dear... it's never a good idea to try to do several things at the same time. Now we will never know who is truly causal... Here's what I propose...

  1. Untether
  2. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  3. See if you can see all that through the device file Explorer
  4. Restart the PC
  5. Re-same and see if the discs are all properly visible through Windows

• Smartphones blackBerry 3G not working on BlackBerry Z10

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• Smartphones blackBerry 9900 data Plan does not work!

  Hi, new here, great site!

  I'm from Canada, with Koodo and bought a unlocked 9900 opportunity, my neighbor via a Classifieds site, and as much as I know it was his business phone.
  I wiped it it clean and improved the operating system to 7.01

  I noticed that the previous service logo remains still (Rogers) during boot-up/shutdown, hmm, OK whatever he is working with Koodo.

  I called Koodo to allow data, but nothing works. I called them and they told me to enter "bb.koodo.com" in the APN field with no username and password. Then to save the host Routing Table (he told me that he registered very well) but I did not receive a message. Also, we have removed battery and tried everything again. It still does not.

  It is H + at the top right of the screen, but who has always been there.

  She said that maybe the phone was restriction IP since I bought it used, and maybe BB Swiss Army tool could help me get off, but she didn't know how. So I downloaded and pushed some buttons (more precisely remove COD) and really messed up my phone... lol

  Just reinstalled OS7.01 once again and fortunately had a fairly recent backup.

  Suggestions for making data work, or do I need a new phone?

  Hello and welcome to the community!

  Serious9900 wrote:

  bought an unlocked 9900 used my neighbor via a Classifieds site, and AFAIK it was his business phone.

  Let's start there, because who can be tricky depending on what exactly is meant by "business phone". Reference:

  • Article ID: KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  Many of the steps can only be carried out by the seller... for example, if the prior carrier still has a BIS account allocated to that specific device, so no other carrier will be able to create a BIS account for her, and a BIS account is required to use wisely. As a general rule, a carrier will come out only the BB from the account when the real account holder made the request... and you will not if this situation applies.

  In addition, if the device has been activated BES, you need to follow additional steps. Reference:

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  If there is an IT strategy, then there are a special method, you need to remove it, but it will be successful if the BES server, to which the device has been set already has the removed feature of it... you may need to ask the previous owner about it. If this BES server was deleted, you can use this method to clean up the it policy:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  It is necessary to use this exact method... refer:

  • Article ID: KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data

  Now, with all these preliminaries of the road...

  Serious9900 wrote:

  I noticed that the previous service logo remains still (Rogers) during boot-up/shutdown, hmm, OK whatever he is working with Koodo.

  As you guessed, it's irrelevant. BBs are still originally designed for a specific carrier... and some of these contractual carriers with BB to place a splash screen of starting the device ROM, that can never be changed. But, it does nothing other that that unit was built for this carrier... but as long as all other things correctly, it is not serious at all.

  But, to be clear, when you say "it works on Koodo", I guess that's your voice services? And are all now, you must operate your data services? If telephone services do not work correctly on Koodo, then it is useless trying to get data services going.

  Serious9900 wrote:

  I called Koodo to allow data, but nothing works. I called them and they told me to enter "bb.koodo.com" in the APN field with no username and password. Then to save the host Routing Table (he told me that he registered very well) but I did not receive a message. Also, we have removed battery and tried everything again. It still does not.

  But now say you "nothing works"... should I continue to assume this are information specific to the data, and that telephone services continue to operate properly on Koodo? Sorry for being blunt, but clarity is critical or waste us time on unnecessary things.

  When you say "he told me that he registered very well", which means exactly please? This means that he said something like 'Check pending', 'Record sent' or some other message popup? Once again, here the clarity is critical. If that's what you saw, then indeed it is not registered correctly. Rather, he made the application very well... but until the enrollment message arrives in the Messages application, then the intervention is required since the data network of the carrier did not and until it nothing for the data will be working.

  Serious9900 wrote:

  It is H + at the top right of the screen, but who has always been there.

  Upper case H +? Once again, just double check, since if she was tiny, that it would mean something completely different from that of capital letters. Top of case, this is what it must be.

  Serious9900 wrote:

  She said that perhaps the phone restriction IP since I bought it used

  I don't know what she thought about it. May be restriction of BES and if the above process I gave you can purify that.

  Serious9900 wrote:
  and that maybe BB Swiss Army tool could help me to remove, but she didn't know how. So I downloaded and pushed some buttons (more precisely remove COD) and really messed up my phone... lol

  Never good to a few buttons when you don't know what you do... I don't remember if BBSAK is able to remove political or not, but it can do a very good cleaning.

  Serious9900 wrote:

  Just reinstalled OS7.01 once again and fortunately had a fairly recent backup.

  And that could be part of your problems. If, for example, the device has one IT political edge, while part of a full process... which means that even if you happen to clean off, a complete restoration simply will return to the instrument, turning to your right back to where you started backup/restore. Instead, to do only a partial backup or restore, and more precisely to avoid data bases that have to do with THIS, political, business or something similar... the conservative approach is to only to backup/restore of critical databases you need (for example, contacts, calendar) and manually reconfigure the rest. Remove a policy is a tricky thing.

  Serious9900 wrote:

  Suggestions for making data work, or do I need a new phone?

  I think you have enough to start on top. Another question about whether Koodo, however, is if their network is configured to auto-fill your specific with entries HRT device model and service book. If their network is not, while actually explains everything. No carriers configure their network to support all models of BB... each one chooses a subset of the model numbers of BB and configure their network accordingly. But trying to use a model number BB on a carrier network that is NOT configured for this model results in number exactly what you live... their network will not automatically grow some HRT and SB entries on your device because their network does not recognize your device as a model BB number taken in charge.

  Looking at a reference that I can find, it seems that Koodo is configured for the 9360, 9300, 8530 and 9790. But not for the 9900. Now, is that with a proverbial grain of salt... that reference does not necessarily mean that the network of Koodo is not configured for the 9900, it's just an indicator that is not. Koodo can only tell you that answer for you.

  Good luck and let us know!

• Smartphones blackBerry 9360 - internet not working after software update

  All, morning

  My 9360 updated to the last OS bundle (update of low priority, but I thought I'd run it in any case) and now the internet does not work - facebook and Twitter will not let me open a session by saying that my data plan does not support the application, BBM does not work and emails are is more in sync with my gmail Inbox.

  I'm on a monthly contract to pay with Virgin UK.

  Any advice?

  Thank you!

  Jen

  Hello and welcome to the community!

  After an update as well as if things get wobbly, I always offer the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  Good luck!

• Smartphones BlackBerry of RIM blackBerry 9220 curve - vibrate profile does not work.

  Hello RIM! :

  I have my Curve RIM 9220 for a month half and suddenly vibrate profile does not work.

  I tried the soft reset, Double Soft Reset and finally what I hated the most, is the Hard Reset.

  This phone is ideal, but with this question, I might think twice. Please help RIM. Helpsmilie::

  Hi PinoyAkoBakit,

  Welcome to the support community!

  Can you please clarify what you mean by rebooting to hot, double soft reset and hard reset?

  I would say that your database of sounds/profiles of compensation and set up your notifications again manually, without restoring these settings from a backup file. This article provides the steps to do this. 'How to clear data from the BlackBerry Smartphone user' http://bbry.lv/JtQKcw

  If this does not resolve the problem, try to back up your data and perform a clean reload of your BlackBerry® Device Software. For additional instructions, see the following KB articles.
  For Windows®: "how to perform a clean reload of the BlackBerry Device Software for Windows' http://bbry.lv/GI9beY
  For Mac: "Perform a clean reload of the BlackBerry smartphone application software on a Mac using BlackBerry Desktop Software" http://bbry.lv/J0UN1U

  Please test to make sure that the problem has been resolved before restoring all the data from your backup file.

  I hope this helps.

• Smartphones blackBerry CURVE 8520 - KEYS do NOT WORK

  Need help to guide the qwerty, other keys and navigation pad do not work. When conncting the cellphone, the confirmation of the alarm appears and cannot cancel or open other files.

  already, restart the phone and remove memory card but still problem occurs.

  Make a backup of your device information, do an update if your device have no updates to detection of power or just a reset of factory settings if the error persists you need a replacement under warranty.

  Save as follows:

  For a backup of the data on a BlackBerry smartphone, follow these steps:

  Click device from the upper left corner of the BlackBerry Desktop software and select Save in the drop-down list or simply click Back Up Now from the main screen of the BlackBerry Desktop software.
  Mark the appropriate customization level (full, quick, custom).
  If your smartphone includes built-in multimedia storage and you want to back up data stored there, select the files on my built-in multimedia storage box.
  Enter a file name if you wish, or leave the default text.
  Let the disabled Encrypt backup file.
  Select back up.

  Update as follows:

  Connect the phone to the computer.
  In the homescreen of the BlackBerry Desktop software, click Update.
  To download an update, click on Get update.
  To view other available BlackBerry Device software versions, click view other versions. If necessary, click a different version. Click on install.
  Do one of the following:
  To keep a backup of your smartphone data file and settings, select the backup of your data device checkbox. This backup file is restored to the smartphone, once the update is complete. If the data is not saved, the smartphone data, settings, and e-mail messages are removed from the smartphone once the update is installed.
  To encrypt backup data, click Encrypt backup file.
  Select the keep me Subscriber for email notifications box to receive updates when new versions of the BlackBerry device software is available.

  Click on install update.

  When the confirmation message that the update is complete appears, the BlackBerry smartphone can be disconnected.

  Force detection:

  Remove the battery on the back of the BlackBerry smartphone.
  Connect the BlackBerry smartphone to the computer via a USB cable.
  When you are prompted to restart, update or cancel, click Update. If the updates are found Desktop Manager invites you to do the update, update later or check other versions
  Click on Get Update in order to install the recommended software version or the sight of other Versions to manually select the version you want to install and click on install.
  In the Update Options screen there is the possibility to enter the email address to be notified in the future when there are new versions of the software available.

  fill out the check box and enter the e-mail address in the text field to receive notifications by e-mail
  Uncheck and leave the field blank to not to receive updates.

  Reinsert the battery that was removed in step 1
  Click on Install Update

  Reset the factory settings steps:

  In the upper right corner of the BlackBerry Desktop software, click on the? in the upper right corner of the BlackBerry Desktop software.
  Click on support resources
  Then the Support Tools
  Click on the Reset button under the heading Reset to Factory Settings.

  Any question let me know. !

• BlackBerry Smartphones bluetooth on pearl 9105 - does not work

  is not working for an another BB even an another 9105... I can 'connect' by bluetooth with other devices but cant transfer any image or receive, either

  who is wrong?

  Hello!

  See this KB:

  • KB05409 Transfer a file using Bluetooth technology between two BlackBerry smartphones

  If your device is non - BB, then substitute in the KB, the instructions appropriate for your device. Unless you're on BB OS 6 or 7, do not skip the step of "Receive using BlueTooth" on the receiver BB... nothing will transfer if you do.

  If not, please provide additional details... exactly the steps you try, exactly the results, error messages, etc. Such brief information, it is difficult to provide specific assistance to our internet distance.

  Good luck and let us know!