Noteboot it recharges on the cover

Hi, when I close the lid of my spectrum 14 3200-er this shutsdowns or restarts and does not switch mode of sleep as expected.

The laptop is two months old. Power options are intact. The problem is two or three days ago. What should I do?

Event log Windows indicates that a critical error has occurred. Here is an entry in the event log:

Hi DmitryAB,

I understand that when you close the lid of your laptop it either restarts or stop, but doesn't go to sleep as expected.

The first thing I would do is to scan all corrupted files.

In the bar of performance, type command prompt

Right-click on command prompt and choose Run as administrator

Type sfc/scannow, and then press on enter

This will search the corrupt files and try to fix them.

Once you are done, this is a document on the Management of power (Windows 8) Options. Please note the section change power button cover settings to ensure that they are well positioned.  Yes, I noticed you said the power options are intact, but I want to check them out.

If this did not help, I would do a restore in 4 days before this happened.

Using Microsoft System Restore (Windows 8)

Another option to try is this, at the command prompt run as administrator.

Type powercfg /restoredefaultschemes and press enter

If none of this has mitigated the problem, you can perform a recovery to factory.

Performing a recovery of HP (Windows 8) system

During the recovery process, you will receive a prompt to back up your personal files, if you did not recently, I suggest you do one now.  Restore files that have been supported to the top using HP Recovery Manager (Windows 8)

You also have the option to call HP support for assistance.

Contact HP technical support to the 800-474-6836. If you do not live in the United States / Canada region, please click on the link below to get help from your region number, Product HP Support Site

I hope this has helped and have a great day!

Tags: Notebooks

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