Nothing is happening with the product recovery disc

I dropped my laptop yesterday and now it will not load Windows. I tried 'Start-up launch repair' it says Windows is loading files, comes up with the screen of Microsoft Corporation, then will just a black screen. I put in my product (Windows Vista) recovery disc but nothing don't be going on I also pressed F12 and some CD/DVD, but still nothing!

Would appreciate any help

Thanks in advance

Hi nhannan,

What model of laptop you have exactly?
Have you tried to boot from another drive? Perhaps the recovery disk is scratched and t can be read more.

You should also check if the CD/DVD drive is properly recognized in Device Manager and try to load the BIOS default settings may be it helps ;)

Tags: Toshiba

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