NVIDIA geforce 8400 m gt gpu

Hello. I have this sony all-in-one desktop vgc-lt35e that has been malfuntioning. One day it was fine and then all of a sudden wouldn't boot at all, normal mode and safe mode, nothing is done. It only shows the sony vaio logo when you turn it on. Then some vertical lines followed of the word 'microsoft windows' Burgundy with the bar running. then the green dots everywhere in the screen then a white screen. It's using a gpu nvidia geforce 8400 m gt, which I've heard is to be replace for free on some laptops. mine is not a laptop and the model is not on those listed on the sony site but in my opinion, should also be repaired free of charge because of the defective part. I tried to use F10 to load the installation of the plant. It seems ok, but when it's time to restart to complete the installation, the same problem arise then. Please help sony, it's really frustrating, given the amount I paid for this desktop computer. What should I do?

VGC-lt35e,

See the following Article in the Knowledge Base of Sony for more detailed information about your question:

Video distorted Images duplicated or white screen issues

https://us.en.KB.Sony.com/app/answers/detail/A_ID/41244/c/65%2C66/kW/41244

VGC-lt35e says:
> HI. I have this sony all-in-one desktop vgc-lt35e which has been
> malfuntioning. One day it was fine then all of a sudden wouldn't start at
> all, normal mode and safe mode, nothing works. It only shows the sony vaio logo
> when you turn it on. Then some vertical lines followed the word Burgundy
> "microsoft windows" with the bar running. then the green dots all the
> on the screen then a white screen. It uses an nvidia geforce 8400 m gt
> gpu, which I've heard is to be replace for free on some laptops. mine is not a
> laptop and the model does not appear on those listed on the sony site
> but I think that should also be repaired free of charge because of the defective part. I tried
> use F10 to load the installation of the plant. It seems ok, but then when it is
> time to restart to complete the installation, the same problem arises. Please
> help sony, it's really frustrating given the amount I paid for
> this desktop computer. What should I do?

Tags: Sony Computers

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