Office Jet 5600 does not print color in color documents

I just installed a new tricolor cartridge HP 22.  However, all prints come out in shades of black.  Appears that the color cartridge is not working.  What should I do?

Hello

Please perform the below mentioned steps that should solve the problem.

  1. On the front panel of the printer, press the SETUP (key key), then TOOLS > print head cleaning.

Try the above steps 2 or 3 times.

Kind regards
Jabzi

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Tags: HP Printers

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