Office XP is empty and the Start Menu is gone after reboot

only my wallpaper appeared. My office whole and menu start and the toolbar below (indicating the time date etc) had disappeared!
I can't click or right click any painted WHAT on my paper.
I can access only now programs through the Task Manager.
I tried a lot of things:
(1) open explorer.exe in Task Manager.
(2) restart my computer, press F8 I can restore last good configuration, but the office still empty
Please do not ask me to do the things above, because I tried them all in vain.
Help, please! >< i="" am="" desperate.="">

It is always sensible in this situation to achieve a malware check

Start the computer in safe mode with network and download and install Malwarebytes (free version for individuals only), updated definitions and run in safe mode. Disable other security software while you do the analyses.

http://www.Malwarebytes.org/

Download and run SuperAntiSpyware (Free Edition)

http://www.SUPERAntiSpyware.com/download.html

Some malware is installing the entries of proxy server redirecting internet connections. If you encounter this problem step 2 see in the following link:

http://www.myantispyware.com/2011/02/21/how-to-remove-Internet-Security-Essentials-virus/

How long is since the problem first happened? When you have eliminated any malware you might try System Restore.

http://bertk.MVPs.org/index.html

Tags: Windows

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