OfficeJet 6500 has more he says is not compatible with win7

I received a computer running windows 7, but when I put the disc last night, he said that it is not designed to work with windows 7. I thought that this new printer works with the new operating system?

any suggestion please?

You can try to check the CD? Sometimes, a new printer will come with two separate installation cd. 1 for XP, Vista and Mac, and the 2nd is for windows 7.

Maybe you have inserted the wrong cd? You must use the cd that says on the label: windows7 operating system

Tags: HP Printers

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