OfficeJet 6500 has more will not print black - Solution

My 6500 has more do not print black even with new cartridges.  There is instruction to Reset to solve this problem for the 6500, but reset instructions do not work on the 6500 has more.

How to reset the 6500 has more

Thank you

I paid $20 to HP for this information.   They said that the secret to getting the Menu support isn't on the web for the 6500 has more printer.

My printer has stopped printing black, even with a new black ink cartridge.  I've had the printer for the last 4 days guaranteed when this happened.  Was on my second or 3rd Xlarge black cartridge.

Steps to fix it.

1. remove the cartridges

2. remove the cartridge door / carrier, lift the big lever to release him.

3. clean the contacts of the cartridge with water and cloth.

4. clean the contacts and all other surfaces on the Cartrdge support with water. mine has all backen up with ink - it filled the sink with black water.

5 clean the contacts copper this interface for the cartridge door of the printer. . These were covered with of ink too.

We then conducted cartridge alignment and it 'Fail' printer still does not work.

Tags: HP HP Printers

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