Officejet J4680 question 'FATAL ERROR' on XP software installation

I'm having a problem with the installation of the software for the Officejet J4680. I am running XP, and when it gets to 96% it seems to stall then later a bit shows a fatal error during the Setup error.

The printer is installed and I can print (wireless) but when I click on the HP Solution Center a note appears saying "no HP devices have been detected. Solution Center HP close now. "Then, of course, the software has not installed correctly. I hope that this is a common problem that can be fixed quite easy.

Thanks in advance for any help!

Troubleshooting steps here can help.  There are also several updates and a new driver that was published a few weeks available for download from HP here.

Tags: HP Printers

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