EliteBook 820 g3: fatal error in HP connection manager

Hello

I just bought this laptop and having a fatal error "Object Reference is not set to an instance of an object" whenever I start the HP connection manager.

I need this application to subscribe to my HP Mobile Connect Pro service...

I try to follow the solution being http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Fatal-error-in-HP-Connection-Man... in vain.

Any help / suggestion to solve the problem?

Thank you.

For those who have the same problem and who can not susbcibe to service, just ignore the error popup and continue the sign-up process (make sure you have all of the displayed window). Normally, you must complete the process and after reboot, connect to the service using the service of standard network provided by windows 7 instead of the applications of the buggy HP connection manager.

Tags: Notebooks

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