OfficeJet Pro 8610: problem to define the officejet pro 8610 mac software

Hi, I have a problem to set up the software with easy start. For my desktop computer (Imac), it worked very well, but for my laptop (mac), it is stuck at 93.3% when downloading the necessary software... If you explain that it will be welcome. Thank you.

Hello @Ahlmy, greetings!

Thanks to their participation in Forums of HP! I see by your post that you encounter the problem to set up the printer on your laptop MAC 10.11. I will definitely do my best to help you.

Please, try the steps mentioned below and check:

  • Click on the Apple menu icon and then click on System Preferences.
  • Click on printers and Scanners, print, Scan, or print and Fax.
  • Click the Add (+) button.
  • Search, then select the name of your printer in the Printers list, and then click Add to add your printer.
  • Click on print to help... and then select the name of your printer (default "Airprint" would be selected)
  • Now try printing.

These measures should be the case, I would like to know the results

See you soon

Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

Tags: HP Printers

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