OfficeJet Pro 8740: HP OfficeJet Pro 8740 Factory Reset

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• My macbook pro was factory reset and now it lights up with flashing? And when I go beyond that to choose the network but I can't go beyond that

  My Mac Pro was factory reset now it is coming with flashing? And when if and when I passed it will choose the network and I can't go beyond what I'm doing

  The flashing? the Mac is to tell you that it is unable to produce a valid system for starting.

  Try to make a recovery of the internet start-up as described in OS X: on OS X Recovery - Apple Support

  Looks like your hard drive is dead.

  I hope that you have a backup.

• OfficeJet Pro 8615: Factory Reset taking ages

  I bought the HP Officejet Pro 8615 and accidentally locked a few features via EWS. Now when I try to reset to the factory settings it takes forever? Is there a problem with my printer?

  Hi @ZX2,

  Thank you for visiting the Forums from the HP Support! I see that you have changed some security settings in the built-in Web server for your HP Officejet Pro 8615 and now when you try to reset factory default it takes a long time.

  Were you able to unlock functionality in SAP you had previously locked?

  You are able to restore the default settings, what is happening?

  I went ahead and sent you a private message to your Inbox on the Forums. Please go to your userpage to the right of your username, you will see your Inbox.

  Thank you

• OfficeJet 4610 - default factory reset - change the language from Chinese to English.

  Hello

  Please be kind - I am a dead set on this HP forum newbie.

  Have an OfficeJet 4610. While the implementation, accidentally selected Chinese (foolishly).

  There is no question 'Do you really do this?', and if the printer is then configured in Chinese.

  Now I'm wanting to change it to English. Easy? Not so so.

  He spent more than two hours solid Googling for 4610 or 4620 with each change the language in English or do a reset on the printer. So far, nothing--other than a single page on the site HP 4610, who says to select option 5, maintenance, option 2 then select the language of your choice. That's fine, but my options are 8 languages still in Chinese... And I can't read Chinese. What are the characters of 'ENGLISH' in Chinese?

  Also found another thread on reset the 4620 in these forums, but everyone wants to do private messages.

  Download the guide of the user - all 288 something pages specify not at all on what happens if this scenario occurs.

  -This is, is that 8 list items is 'English' to the option 'change language'?, or, how to do a reset on the 4610, so I can start this brand new as if I were pulling out of the box.

  Thanks in advance for any information.

  / Dave.

  Hello

  Thanks heaps for the answer.

  Many apologies for my rants. I should not have written that. (If I can I might change it)

  Just pure frustration.

  In any case, it turns out that the manual and the other thread of HP is correct in the menu structure. Which caused more frustration.

  Told to go to the menu menu 2 then 5.

  It turns out that it's 4 menu then menu 2.

  Thank you.

• Officejet Pro 8600: offficejet 8600 pro needs to reset the admin password, but it won't let me move the configuration page.

  I have recently changed service providers and the need to install my printer wireless on the new network, but I can't access the settings to do when he comes back "'feature has been locked by your system administrator or the person who setup your printer" help please! "

  Hey @kcjaydee,

  Welcome to the Forums of HP Support!

  I appreciate that you try to change the settings on your Officejet Pro 8600 e-all-in-one printer wireless. I can help you with that.

  I will send you instructions explaining how to do a factory reset on your printer. If you check your Inbox forum you should see a message shortly.

  Please let me know if that solves your problems. If so, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• OfficeJet Pro 6835: Printer reset the date and time and other actions not initiated

  My printer (Officejet Pro 6835) turns on randomly and want to reset/confirm the date and time settings.  Sometimes even lights up and wants to resume a scan or fax that was never launched.  I want to stop this behavior.

  I didn't want to factory reset and did the thing turned off, etc..  Instead, I went into Setup and turned off the web services 'HP eprint' sign and "HP printable" I was sure that my reset requests were in response to certain functions attached to these.  This seems to have solved my problem.  Please send to HP if you can that their links with the web services are intrusive and therefore undesirable.

  T.

• How to get factory reset disks for Satellite Pro L40?

  Hi all

  Ive got someone other Toshiba Satellite Pro L40 attempt to fix, it got a virus, and the best way to solve this problem is to do a factory reset, so I copied all the personal files on DVD and went to do a factory reset, but told me that I need the discs...

  But apparently, this laptop was given as a replacement by an insurance company, and no records were provided, then how to to get the disks?

  Thank you
  Angus

  Hello

  Not sure if you will be able to order this disc from this page:
  https://backupmedia.Toshiba.EU/landing.aspx

  Sometimes these disks cannot be ordered if the notebook series would be dropped.
  In any case, check out the page and try

  It may be possible to order this disc

• HP ENVY 17 Notebook PC: Can't activate Windows 8 Pro after a factory reset (hard drive reformatted).

  Hello:

  I had to make a drastic clean the C drive of my ENVY 17 laptop and did a Factory Reset. I was able to reload Windows 8 Pro to my USB stick recovery.

  However, Windows 8 Pro cannot be reactivated indicating that the product key is invalid or blocked. I understand that this is due to having the OS completely cleaned and formatted drive.

  My questions are:

  1. Will be the HP (which is available on order) recovery disks be able to help solve the situation described above?
  2. It will allow me to reactivate my Windows 8 Pro?
  3. Will the recovery be HP discs/media contain or are marked with the correct Windows product key?

  Thank you

  Rico.

  Solved! HP technical support took care of me Thank you so much.

• ReadyNAS Pro 2 - Can't access after the factory reset/install

  Hey all,.

  Have a Pro 2, which responds more recently. I can factory reset it and start the installation process in RAIDar. But when he sets up the discs that it disappears in RAIDar and I can't access the web interface (responds to the pings, however).

  Problem of firmware or RAM?

  You came across a problem that we see in some cases, when do a factory reset. It should now be fixed.

• OfficeJet K60: How can I make a real factory reset on an OfficeJet K60?

  How can I make a real factory reset on an OfficeJet K60? I chose the option of this name from the LCD, but I can still print to the event log with a list of numbers dialed and received, along the speed dial list. Not the kind of thing you'd expect to see in a device you just plant.

  My goal is to recycle the printer with confidence all confidential images and reports of activity have been removed.

  Thanks for your help.

  HI@XQ1,

  Welcome to the HP's Support Forums. Best platform for all kinds of solutions, tips and settings for your questions/problems.

  For the best experience on HP forum, see our Guide to HP Forums to learn more.

  Want to know how to reset the printer. Is this fair?

  Thank you for sharing the details of the problem. I want to help you.

  Please check your private message to perform the reset.

  I hope this helps. Let me know to learn more.

  Happy announcement.

  Resolv_S

  Happy to help you. I work for HP
  
  Please click on " ""Accept as Solution " " " if you feel my post solved your problem, it will help others find the solution.
  Click on the " Bravo Thumbs Up" " " to say 'Thank you' to help! "

• Real factory reset for OfficeJet K60

  How can I make a real factory reset on an OfficeJet K60? I chose the option of this name from the LCD, but I can still print to the event log with a list of numbers dialed and received, along the speed dial list. Not the kind of thing you'd expect to see in a device you just plant.

  As for motivation, it was the accountant's fax machine. I am trying to be responsible and erase all data of him before that he go to the recycling business. For lack of a real factory reset option, does anyone have disassembly instructions so I can destroy the circuit board?

  Hi Craig,.

  I'm glad that solved your problem!
   
  The reason why I didn't after resetting publicly, it is that it does not apply to all situations of troubleshooting. Resets are the last step after an exhausting standard troubleshooting. If the reset doesn't fix the problem, this usually indicates a hardware problem.

  Reset instructions can have unexpected results if not used properly. These steps are reserved for situations of 'last resort '. Detachment is publicly could owners their products in a complete reset reset is not necessary.
   
  Finally, as with any reset, power cycle returns the default printer and clears the saved settings, it would not be advisable to proceed with this step, immediately.

  Please let me know if you have any questions!

• Hp pro book series S 4530 s setting factory reset

  I'm trying to reset my laptop back to factory settings. I have directions - Ecs during startup, press f10, follow the instructions on the screen file - reset default.

  The only "statement" coming is to confirm the reset by pressing Yes or no, I went through the procedure several times. When I restart the computer, nothing is different... Everything, everything is still there.

  Can any help?

  Hello:

  If you make reference to the factory reset the hard drive to its original of the condition of the box, you should be pressing the F11 key at the beginning of the HP welcome screen.

  Tapping the F10 key and reset the BIOS to its default values, just reset the BIOS to the default settings, not the operating system and programs provided with your laptop.

• Surface Pro 128GB - restore/Reset does not see partition recovery (broken)

  Restore/Reset rpet files are missing when you try to do a factory reset. I can see the partition it in disk management, but that's all. Using diskpart I assigned a disk and copy the 3 files in the directory "RecoveryImage" offshore on a USB key. They are:

  "CreatePartition - UEFI.cmd.
  "install.wim".
  ResetConfig.xml ".
  How can I get the surface to see the USB and use these files in restore from USB?
  Thank you in advance,
  TWACK

  Hello!

  After some time to research and try a lot of things (this is where the first thread, I found about this), I found a simple and easy solution here: http://directaccess.richardhicks.com/2013/06/14/directaccess-on-the-microsoft-surface-pro/

  Steps to follow:

  1. make sure that the recovery drive has a letter (use diskpart)

  2 run the following:

  REAgentC.exe/setosimage/Path C:\Windows /index D:\RecoveryImage\/Target 1

  3 try to restore to factory settings / all delete and install new

  It worked for me, maybe someone who's looking for an answer will be able to do it now. Would also be great if it can answer to this question, because the negotiation for a new device is a lot more work than running a simple command :)

  Greetings,

  Al

• pavilion17-p001na: lost factory reset

  I received an email that I thought me Microsoft I opened it and it asked me to connect

  my account of microsoft access to the new free offers. I did and restarted the laptop.

  When she came back just froze I put the recovery discs, I had and a message has arrived

  saying the disc were unreadable. My son is a software engineer, I asked himabout it. He told me

  I have avirus ahd of the e-mail, he told me the formatting of the hard drive necessary to remove it.

  I do not have windows 8.1 pro so he changed the boot legacy and loaded with win 7 and the Crimson amd

  to make this work Microsoft I would like to make an authentic version on USB. I have not yet loaded win pro 8.1 still

  because I need the factory reset. This is the story. What I need help from you guys, it's how can I get this factory reset

  with all the software, I had originally. I know I could buy a drive at HP, at a high price. I paid a high price for the laptop

  which is not another six months hold. I think that hp are just trying to make soft money for the disc

  Thank you

  Peter

  dronie

  Hello;
  
  Let me welcome you on the HP forums!
  
  I read your post about the need to do a factory reset and wanted to help.

  What will work restores your computer to its original factory state using HP recovery media. It is a set of DVD and a CD or a USB key, which will erase the hard drive (removing all data, applications and settings, reinstall the original OS, drivers and utilities for HP. In some cases, you will be able to order a USB instead of discs.  You must order at HP; they cannot be downloaded.
  
  You can look online for recovery from the paged media related: http://support.hp.com/us-en/drivers
  
  Once there, enter your product name or number. On your software page and download the drivers, select your operating system and version. Click on "Update".  If the HP recovery support is available for your computer, down near the bottom of the page, you will see an entry for the command Recovery Media-CD/DVD/USB. Click on the symbol '+' to expand this entty and click on order to press for more details.
  
  Or, if you prefer, you can do the same by contacting HP Customer Service:
  
  If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
  
  If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
  
  NOTE: once you get through, stay on the line until you are finally able to talk to someone ' one - it can take a while!

  When you talk about customer support, tell them that your PC is only a few months and they may be willing to send you the recovery media for shipping only.
  
  Note that if HP no longer provides a recovery media for your model, a few other sites, you can check are: http://www.computersurgeons.com/ and http://www.restoredisks.com/
  
  Good luck
  
  I'm a volunteer and I do not work for, or represent, HP.
  ========================================================================
  If you feel that my suggestions helped you, please click on the thumbs-up symbol to say thank you!
  
  If they helped to solve your problem, please click 'Accept as Solution' to help others find similar information.

• Factory reset after re-installation of windows with a different key

  Hi all

  I bought a laptop HP dv7-7264ez, with 8 pre-installed windows ENVY.

  After installing linux and messed with the boot settings, I need to re - install windows. Because I had not burned an iso of Windows 8 or extracted from my windows product key, I asked a friend to to burn me a DVD with his version of windows (Windows 8.1 pro). I did a reset of the PC of the utility of windows with this new version.

  Now, I try to get my old version of Windows (normal, not pro) for reasons morals and because I can't "activate Windows" with the version of my friend.

  To create a Windows DVD, I downloaded the Microsoft tool and extract from my current product key with this tool. The problem is that the extracted key is the version of my friend and it is not valid to create a .iso for Windows 8.

  In other words, I need to get my original Windows product key!

  Is it possible to do a factory reset 'real '?

  Or y at - it a database with all affected Windows keys?

  Thanks for your help!

  VincenT

  You are the very welcome.

  You may need to install the driver sata for your model.

  Try this...

  Download the drivers from this link below (first or second file listed - 32 or 64 bit depending on the case).

  https://Downloadcenter.Intel.com/Detail_Desc.aspx?AGR=Y&ProdId=2101&DwnldID=23060&keyword=Intel+RAPI...

  Extract the files on a usb flash drive.

  With the flash drive and the installation of W8 media plugged into the machine, boot from the installation of W8 media.

  After selecting the install now option, select the training - Advanced menu, Options and select the option load a driver.

  You should now see the storage driver files listed.

  If you check the box, it only includes the compatible driver.

  Follow the prompts and if this is the problem, install W8.

  There is no way I know of to recover the product key.

  It works with an OEM W8 as XP installation disc used for in ancient times.

  You had to match the installation media with the type of product key (OEM, sale retail or upgrade).