officejet5740e

I sent two faxes and both were illegible, the letters are scrambled.

Hey @kasey18,

Welcome to the Forums of HP Support! I hope you enjoy your stay here.

I understand that you have some problems with faxing on your Officejet 5740 e-all-in-one printer. I can help you with that, but I'm not sure what the question is. So I know where to start please proceed as follows:

  1. Make sure the printer is plugged directly into a wall outlet , not a surge protector.
  2. Remove any paper from the scanner document feeder and flat.
  3. Turn the printer off for a minute.
  4. Try to make a copy of flat bed of the printer.
  5. Try to make a copy of tray of the printer.

I don't know if it works I'll be better able to help you.

Tags: HP Printers

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