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• Microsoft Word 2000, Excel 2000, Windows Mail applications, IE 9 frequently stop working.

  Original title: Microsoft applications often stop working.

  Hello

  My OS is Vista professional family.   Microsoft applications are Word 2000, Excel 2000, Windows Mail, IE v.9.01.11. The Applications Windows Explorer crash frequently, with the word several times a day, if not an hour.  Generally application stops working, and options include "close the program and search the Internet for solutions.   By clicking on this option quickly translates the application startup program details are generally a message followed by message DEP BEX or an APPCrash.    I can't identify any recent addition or the deletion of all program. Following is a sample of the problem signatures posted after applications have crashed.   They were copied from a Word doc, in which they have been copied and pasted display Details appearing on screen after a crash of the application. I hope that they will result in something to someone in the community, who will explain to explain my problems and possibly to propose possible solutions.

  A recent accident of Word displays the details of the following product

  Signature of the problem:

  Problem event name: APPCRASH

  Application name: WINWORD. EXE

  Application version: 12.0.6661.5000

  Application timestamp: 4f7cd9da

  Fault Module name: gdiplus.dll_unloaded

  Fault Module Version: 0.0.0.0

  Timestamp of Module error: 4f2bf90a

  Exception code: c0000005

  Exception offset: 739b74b2

  The system version: 6.0.6002.2.2.0.768.3

  Locale ID: 2057

  More information about the problem:

  LCID:                                    1033

  Brand: Office12Crash

  .skulcid: 1033

  A crash of Windows Mail message BEX

  Signature of the problem:

    Problem event name: BEX

  Application name: WinMail.exe

  Application version: 6.0.6001.18000

  Application timestamp: 47918ed8

  Fault Module name: gdiplus.dll_unloaded

  Fault Module Version: 0.0.0.0

  Timestamp of Module error: 4f2bf90a

  Exception offset: 734f74b2

  Exception code: c0000005

  Exception data: 00000008

  The system version: 6.0.6002.2.2.0.768.3

  Locale ID: 2057

  Additional information 1: fd00

  More information 2: ea6f5fe8924aaa756324d57f87834160

  Additional information 3: fd00

  Additional information 4: ea6f5fe8924aaa756324d57f8783416

  Another accident of Windows Mail message APPCRASH

  Windows Explorer also indicated an APPCRASH

  Signature of the problem:

  Problem event name: APPCRASH

  Application name: iexplore.exe

  Application version: 9.0.8112.16455

  Application timestamp: 507284ba

  Fault Module name: StackHash_efe9

  Fault Module Version: 6.0.6002.18541

  Timestamp of Module error: 4ec3e3d5

  Exception code: c0000374

  Exception offset: 000b06b7

  The system version: 6.0.6002.2.2.0.768.3

  Locale ID: 2057

  Additional information 1: efe9

  More information 2: e7344786bdd2b67bba3a148841d9ab99

  3 more information: 7eb2

  Additional information 4: 8c1001f20b0a9ea4ef73b89ec642f751

  A message from Excel to crash was also an APPCRASH one:

  Signature of the problem:

  Problem event name: APPCRASH

  Name of the application: EXCEL. EXE

  Application version: 12.0.6661.5000

  Application timestamp: 4f7cda6d

  Fault Module name: gdiplus.dll_unloaded

  Fault Module Version: 0.0.0.0

  Timestamp of Module error: 4f2bf90a

  Exception code: c0000005

  Exception offset: 739b74b2

  The system version: 6.0.6002.2.2.0.768.3

  Locale ID: 2057

  More information about the problem:

  LCID:                                                     1033

  Brand: Office12Crash

  skulcid:                                                 1033

  Yell.com has ceased to function and display a signature of the AppHang problem

  Description:

  A problem caused this program blocking interact with Windows.

  Signature of the problem:

  Problem event name: AppHangB1

  Application name: iexplore.exe

  Application version: 9.0.8112.16450

  Application timestamp: 503723f6

  Hang Signature: 1SS3

  Hanging Type: 131072

  The system version: 6.0.6002.2.2.0.768.3

  Locale ID: 2057

  Signing of additional blocking 1: 0e0f29b77e2ee0db48c78120c426a95f

  Signing of additional blocking 2: a50c

  Signing of additional blocking 3: 0e81b6d23e21de2e5d278567f0fad5ea

  Signing of additional blocking 4: 1SS3

  Signing of additional blocking 5: 0e0f29b77e2ee0db48c78120c426a95f

  Signing of additional blocking 6: a50c

  Signing of additional blocking 7: 0e81b6d23e21de2e5d278567f0fad5ea

  Thank you very much

  Birkbeck

  Hi Birkeck,

  I imagine the inconvenience that you are experiencing. I will certainly help the question of fixing.

  To help you suggest several steps to solve the problem, I would appreciate if you could answer the following questions:

  . You receive an error code or message?

  Please follow the methods and mark the question below:

  Method 1:

  You need to perform a clean boot to prevent any third party conflicting application from interfering with your computer.

  To put the computer in a clean boot state, you must follow the steps in the article mentioned below and check with the question.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:
  http://support.Microsoft.com/kb/929135

  Note: You must follow step 3 of the article mentioned above to recover your computer to a Normal startup after you complete all the steps.

  Method 2:

  I suggest you to run the patch from the link below.

  Applications may crash in Windows Vista, in Windows 7, Windows Server 2008 or Windows Server 2008 R2:

  http://support.Microsoft.com/kb/2541119

  Method 3:

  For issues with Internet Explorer, please follow the steps in the link below.

  What to do if Internet Explorer stops responding:

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-to-do-if-Internet-Explorer-stops-responding

  Tips for solving problems when Internet Explorer hangs or stops working: http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-solving-problems-with-Internet-Explorer

  Note: Reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings.

  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  Method 4:

  Scan your computer by using the Microsoft Safety Scanner by clicking Download now to check if there is no virus infected:

  http://www.microsoftsafetyscanner.com/

  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  I hope that the information above helps you.

• Windows Mail will not open - I get a BEX error.

  All of a sudden, my Windows Mail has stopped opening. I was using wi - fi a hotel and they have problems with their nextwork the day before - I tried to connect without success from my hotel room. able to restart my computer once and get open and it was working fine, but my computer's battery died and the computer off. I tried to restore to a few days ago, and it started to work but stop again. I get the following code:

  Signature of the problem:

  Problem event name: BEX

  Application name: WinMail.exe

  Application version: 6.0.6001.18000

  Application timestamp: 47918ed8

  Fault Module name: MSVCR80.dll

  Fault Module Version: 8.0.50727.5592

  Timestamp of Module error: 4d2be7f2

  Exception offset: 00008aa0

  Exception code: c000000d

  Exception data: 00000000

  The system version: 6.0.6001.2.1.0.768.3

  Locale ID: 1033

  Additional information 1: c3e7

  More information 2: 0fe61ad28dd3971df3392e6614d20590

  3 more information: f491

  Additional information 4: 5db58c3ac521feccfa9a10d775ab8115

  Read our privacy statement:

  http://go.Microsoft.com/fwlink/?LinkId=50163&clcid=0x0409

  What should I do to solve this problem (in plain language, please)? I am getting very frustrated.

  Hello

  ·         Other programs work fine on the computer?

  Method 1: I suggest that you run the SFC scan and check if that helps:

  http://support.Microsoft.com/kb/929833

  Method 2: Put the computer to boot and check if that helps:

  http://support.Microsoft.com/kb/929135

  Note: Configure the computer to normal startup by following step 7 from the link.

• Windows Mail-> Thunderbird. Online help does not program. How to import?

  I'm trying to take the Thunderbird (https://support.mozilla.org/en-US/kb/switching-thunderbird#w_switching-from-windows-mail-or-windows-live-mail-to-thunderbird) online for converting Windows Mail to Thunderbird (no Live Mail). I'm at the stage of import. The instructions say:

  "In Thunderbird, go to tools | ImportExport | Import all messages from a directory. Also to its subdirectories. »

  Under Tools, there is import, but no footage. When the import option is selected, it does not allow a directory location, only what to import (Eveything, Mail, Contacts, etc.). When choose "Import all" and pressing 'Next' nothing is on the list to import. The button 'Next' does nothing and the Cancel button cancels the entire import.

  Can you explain (or point to an article accurate and up-to-date on) how to import all messages (including local mailboxes and the structures of files kept intact).

  Thank you.

  In the first paragraph of the section "Import Windows Mail Messages", it says you need to download and install the ImportExportTools add-on - we. Once installed, the relevant menu options will appear in TB.

  http://chrisramsden.vfast.co.UK/3_How_to_install_Add-ons_in_Thunderbird.html

• import from windows mail emails from a broken vista pc

  My 32 bit Vista computer died - power, card mother etc. I have Acronis Disk full backups on a daily and external drive Acronis cloud of my files 'user '. What I don't have is a Windows Mail systems working group to export my old emails. When I run Thunderbird, are there emails in any way I can get these old backup, even if it means going from one place to another to get them.
  As a temporary measure, I am now on a Windows 7 64-bit system.
  If someone can help, but needs more information, let me know.
  Thank you.

  If your drag / drop off the mail will find themselves in some folder you \drop in.

  A better solution would be to use the add-on from the import export tools if you have several nested folders as it will import a folder and the subfolders. The add-on will recreate your folder structure. It you choose to import the messages in a folder and its subfolders.

  See https://addons.mozilla.org/en-US/thunderbird/addon/importexporttools/

• Thunderbird. Migration from Windows Mail (Win7) and Firefox 35.0.1 is not compatible with ImportExportTools of Mozilla Support

  Try to migrate from Windows Mail, NOT Windows Live Mail in Windows 7 Home Premium.
  When I try and import the messages I get the message ' ImportExportTools is not compatible with FireFox 35.0.1.
  I'm following the instructions at https://support.mozilla.org/en-US/kb/switching-thunderbird.

  Y at - it a compatible version?

  Concerning

  Chris Parker

  You can download the extension using Firefox.
  But you will need to install it in Thunderbird.
  http://chrisramsden.vfast.co.UK/3_How_to_install_Add-ons_in_Thunderbird.html

• E-mail client reset to Windows Mail from Office Outlook on installation of the latter: How can I do this?

  I recently installed MS Office and of course Outlook has been installed too. Previously, I was able to send a link to Firefox by clicking on the file option and Windows Mail (my preference) would be the load with the link included in the email that I send. She insists now loads of Office Outlook. How do I re-set to Windows Mail? Thank you.

  Hello steve, please refer to change the program used to open links in e-mail

• Stop the background color printing on e-mail using Windows Mail

  I have asked this question before and was advised. [When I tried to find the answer, I got:' bughttps://bugzilla.mozilla.org/show_bug.cgi?id=683139 683139]-using the ' high contrast black ""Accessibility Option"Win XP results in the colors of the screen printing", I discovered there was no such bug by this number. Now I think that somewhere in Mozilla there is a simple and complete answer that would solve the problem that I, and several others are apparently seen. So, here is again - when I get and want to print it, the background color that I have on my Windows Mail page prints also. That I don't want. I want to email to print with no background color to everything to save on color ink. It is not flattering that I get an email from my background color is printed when I print the email. So, I need to know how to prevent that from happening?

  Another thread is here - https://support.mozilla.org/en-US/questions/912736 - why did you mark it as resolved and then start another thread?

  https://Bugzilla.Mozilla.org/show_bug.cgi?id=683139

  This bug exists and a fix we talked until the discussion has been hijacked. Not yet fixed, so turn off the high contrast in Windows text looks like the way to avoid this issue for now. Or use another browser to print from Windows Mail for now.

• Windows mail problem

  Hello guys. I have windows vista Home premium 32-bit, such as Kaspersky Internet Security antivirus. I do not know "why windows mail does not open.
  I wrote: "cannot open windows mail because of a software restriction policy. For more information, contact the system administrator". Can you help me? I have HP Pavilion a6255.it desktop computer. Help

  Hello

  Thanks for posting in the HP Support forum.

  Read this post on the support of Microsoft Answers forum:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-windows_programs/Windows-Mail-cant-be-opened-a-software-restriction/ca9af678-54bf-4a38-84fd-66c757865e1a

  If all goes well, the proposed registry tweak would do the trick.

  If you need a software email client for home or small office use, I also recommend that you consult Mozilla's Thunderbird:

  https://www.Mozilla.org/en-us/Thunderbird/

  This is the free and open source, very popular and reliable program.

• How to recover after crash emails from windows mail?

  I just had to reload vista & all my old files are stored in a folder called "windows.old" including a folder of windows Messaging. I am trying to retrieve all mails that were in windows mail before everything crashed on me, someone knows how?

  Thanks in advance

  I agree with Akuma. It is certainly not related issue of Toshiba and you should try to check some Microsoft forum and try to find a definitive answer.

• Re: Issue of drafts of Satellite A200-28 and Windows Mail

  Hello

  can anyone help?
  My laptop has SP1 on it and seems OK except with Windows Mail.

  Every now and then when I put an email in the drafts folder when I return to finish writing it this stupid laptop has marked as an email sent so I can't change it.

  I have to open select "just cut" and paste it into a new email.
  Does anyone else have this problem?

  Stupid thing, it's there are 6 other e-mails in there in some are finished, some are not.
  Yet his chosen it to mark it as a read/sent email.

  Check if you have installed the latest updates for Windows Vista? Thought, there was an update for Windows Mail or something like that.
  This behavior was before you update SP1 already there?

  But I couldn't be that he must look at its parameters. Maybe there are a few options on air currents and how they are treated.
  Sorry, can't give you better help, because I only use Outlook.

• Problem with Windows Mail on Satellite L350-145

  Establishment of a L350-145, I met a problem to start Windows Mail.
  At first, I thought that the problem could have been due to a large Import OE, or an interaction with my AV (Kaspersky) or software firewall (Comodo).

  However, having disabled from this other software, then by removing existing user Windows Mail files and finally have restored the system to the box start in HARD drive recovery files, I'm still having the problem, it's...

  If I do a deed of record (for example, creating or deleting a folder), the list of records not updated until I exit and restart the Windows Mail application. Similarly, if I empty the deleted items folder that contains a folder deleted the content of deleted items not updated until I exit and restart the application.

  Because this behavior is allowing me to perform actions on files that have already been made, I fear this could eventually lead to a corruption of file / data mean. And since I can reproduce this problem on a freshly recovered system * before * any operation others actions and installs, I'd be surprised to see that no one he met.

  My conclusion is that there is a problem with the distribution of Toshiba for this laptop. The file name for the collection was 06491XSP.swm.

  Try to update Windows Mail and see how it goes.

  I think that its been via WindowsUpdate.

  Otherwise, try the free (and big!) Mozilla Thunderbird
  http://www.Mozilla.com/en-us/Thunderbird/

• Satellite A200-1A 9: problem with sending/receiving e-mail using Windows Mail

  Use Windows mail, I have to open/close the program to be able to send emails, they are entangled in the Outbox. By closing and reopening the program, mail is sent. Also the blue figure 1, supports showning 1 mail unread in the Outbox is there all the time, although there is no read or unread emails in the Outbox

  Not a problem server as all mails are go/very good reception on my desk.

  Pressing on send and receive button does not help. Although from time to time on what it will receive emails when you press send/receive, but will not send the

  I have Norton Internet security 2007 and getting fed up with the ongoing problems that seems to cause during the period 2004-7.

  Is there a problem with the running with Vista Windows mail program which is known

  I think I found a solution

  Please check this:

  Windows Mail won't send or receive emails
  http://support.toshiba-tro.de/KB0/TSB7701X30005R01.htm

  It seems that the update of the Software Desktop SMS Installer version will help to address this problem.

• Desktop SMS and Windows Mail are not working together

  Hello

  thought I'd post here here as having a few issues with my Windows Mail but my desktop computer suffers the same problems and on a Vista forum where I posted my problem a few very useful told me who to try to solve the problems.

  One of them suddenly realized I had said my laptop is a Toshiba, and apparently the Desktop SMS and Windows Mail are not working together so that the person suggested unless I use it to uninstall apparently amongst the technically trained its known that these two programs do not like each other and explain why my office is not the problem but the laptop don't.

  After you have reset the Touch of Windows Mail (tutorial on a site http://www.vistax64.com/tutorials/ vista) wood don't be put off by vistax64 as site 32 and 64 and followed great reset Windows Mail from Brink (do not restore all mail) then uninstalled Desktop SMS and touch of the drink no more mail questions that gave me problems almost every day with marking than reading/sending project messages.

  So had to click forward then remove those bits and complete the email to send and touch wood since doing these two things as soon as send an email to the box shipment or project to obtain the number of emails in parentheses, whereas before it wouldn't happen unless I closed the program and then reopened.

  Hoping that these solutions have solved my problem and wanted to share it with someone else who wants to read this thread and you recommend Vista 64 because they are all very useful there and speak in non-technical terms for those of us not technically trained.

  Debbie

  Thanks for this piece of information. Should be useful for some of us.

• Windows Mail can receive but not send up to exit application

  Hi and thanks for taking the time to read what I am in need of your help.

  I have a Toshiba P200, Vista Home Premium, Tiscali as my ISP, Norton Internet Security for AV and firewall and access my broadband via Ethernet to a Belkin ADSL router (and occasionally a Siemens router) and I am experiencing some strange events with Windows Mail.

  In short I can receive mail without any problems, but when I send the mail, remaining in the Outbox despite the option send immediately being checked, or by pressing the send/receive button. When I go out Windows Mail mail is sent immediately and is when I restart Windows Mail in the sent messages folder.

  So why I think there is a problem with the laptop. Well, I'm lucky to have a friend who has a non-Toshiba laptop, where all of the above can be replicated. Guess what, Windows Mail sends the message exactly as it should (on my account and on my network, through my router and the ISP, Tiscali etc.), so I conclude that the only difference is that my laptop is a P200.

  I called Tiscali, which confirmed that all my mail settings were OK, POP, SMTP etc, which I expect (because they work on the laptop from my friend), and they advised to contact Microsoft, I did, and since the P200 has pre-installed Vista they say that I need to contact Toshiba, and here I am.
  My P200 has been restored to factory settings, and I tried to get this working without Norton IS and no firewall (Vista and router) but no luck.

  Any ideas would be very appreciated and if I find through other means, I'll post back with the result. If the answer is already out there, please apologize for being too stupid to locate and beg your patience.

  Thank you very much.

  Hello

  It is typical for support persons. All of them are trying to refer clients and through them. In my opinion Microsoft s reaction is strange to me. They designed the operating system and they should be responsible for the feature.

  I have the Satellite A200 and Satellite P200D and I use Windows Mail on two of them successfully. My laptop is connected to the WIFI router and router directly to the phone line. To be honest, I have configured Windows Mail as you and all of the work are made in a few minutes.

  It is not easy to tell where the problem may be, but I think that there is a problem with some settings of your laptop. Some of them block it somehow. To compare your, with friends laptop is also not the best because it can have completely different OS settings (antivir application, the settings of the firewall).

  Try turning off all the features that can block Windows hotmail to see if there is some difference.