Old videos downloaded from the phone will not play sounds

original title: video phone

video files recently downloaded from the my phone will play with his still earlier, who do not play with the sound, now are not... Troubleshooting said there is no problems, map its reports etc works well... someone has any ideas please?

Hello

1 did you change on your computer prior to this issues?
2. What is the exact error message and the error code?
3. what version of the Windows operating system is installed on your computer?
4. what type of file format you are trying to play?
5 are you facing this problem with specific videos?
6. what application you're using to play the video?

Try the following and see if it helps.


Method 1:


Step 1:

If you use Windows media player to play videos, then I recommend you to install the appropriate Codecs and check if that helps.


Codecs: Frequently asked questions: http://windows.microsoft.com/en-US/windows7/Codecs-frequently-asked-questions

Note: using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk

Step 2:

If you use any non-Microsoft player to play videos, then I suggest that get you in touch with the program to build support.

Method 2:

Set the audio output device by default using steps below and check if it helps.

a. click the Start button and then click Control Panel. In the search box, type sound, and then click sound.
b. click playback devices.
c. Select the device by default and set as default to make sound come from specific device.
For more information, see the following Microsoft article.
http://Windows.Microsoft.com/en-us/Windows7/change-computer-sounds

Method 3:

No sound in Windows: http://windows.microsoft.com/en-us/windows/help/no-sound-in-windows?T1=tab02

See also:

Tips for solving common audio problems: http://windows.microsoft.com/en-US/windows7/Tips-for-fixing-common-sound-problems

Tags: Windows

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