On Treo 700w USB connection

I have an old treo 700w running windows mobile 5.0, software version 1.10 - vzw.

I have always used activesynch wireless connected to the work computer and have never used the USB wire to connect to this computer to.

I want to upgrade to the new software (I think it's 1.22)?... then I downloaded the new activesynch (4.5?) to the computer at home

(windows XP home) as well as the software 1.22 upgraded software.

When I plug the phone to the computer via a USB key... the computer seems to recognize that the phone is (it's that "new hardware found sound" but when I look in my computer... nothing.

I opened activesynch and tried to go through the manual method to find device... nothing.

So I looked on the bottom of the phone where connections are, they looked a little blurry, but not bad.

I took a pen CAP and gently cleaned them out... still nothing.

USB works fine for other devices.

Any suggestions?

Click on the following link for the Web page of kb.palm.com for the article about Windows Mobile ActiveSync troubleshooting.

http://www.Palm.com/cgi-bin/cso_kbURL.cgi?id=41105

Message relates to: Palm i705

Tags: HP Tablets

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