Once more, Adobe Acrobat creates problems and then proves unable to solve them easily.
Adobe Acrobat Pro XI reported a configuration error (error: 16) who asked me to uninstall and reinstall the product. After that, the problem persists, and I was directed to contact the technical support of Adobe which was not supported.
Acrobat still does not (at all); following the instructions does not (at all) help; and Adobe technical support does not help (at all).
Hi Craigk20477150,
Please refer,
1 -Download Adobe Reader and Acrobat tool - Adobe Labs
Configuration 2 - 16 error | CC, CS
3 error 16 while using applications of the suite Adobe CC 2015...
4 - in Adobe Creative Suite or Adobe Creative Cloud configuration error
Let us know if this helps!
Tags: Acrobat
Similar Questions
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How can I install Adobe Acrobat DC Windows XP? Can I download and install Adobe Acrobat XI Pro and then use the serial number of DC for the record?
Hi ckc60777449,
We're sorry, but the serial number would work only for Acrobat DC and not acrobat XI.
You will need to upgrade your operating system to windows 7 to install acrobat DC.
Let us know if you need additional assistance.
Concerning
Sarojini
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I just reinstalled Adobe Acrobat X 1 and I can't save files PDF that is sent to me. I just get "this document cannot be saved. There is a problem reading this document (21)"and then when I click OK I get 'not enough for the image' help!
More information on this issue can be found here:
https://forums.Adobe.com/thread/1672655
A "quick" fix that worked for me was to uninstall Adobe... and download Adobe Reader 11.0 installation base.
Then download each individual updates and run them sequentially.
I installed back to the last update of security which is version 08 and were able to register under normal operations.
You will need to disable the automatic updates to keep up with the 08 version, until Adobe fixes this problem in a future release.
http://www.Adobe.com/support/downloads/product.jsp?product=10&platform=Windows
Adobe Reader 11.0 - installer multilingual (MUI) AdbeRdr11000_mui_Std
Adobe Reader 11.0.01 update - installer multilingual (MUI) AdbeRdrUpd11001_MUI.msp
Adobe Reader 11.0.02 update - all languages AdbeRdrSecUpd11002.msp
Adobe Reader 11.0.03 update - installer multilingual (MUI) AdbeRdrUpd11003_MUI.msp
Adobe Reader 11.0.04 update - installer multilingual (MUI) AdbeRdrUpd11004_MUI.msp
Adobe Reader 11.0.05 - all languages AdbeRdrSecUpd11005.msp security update
Adobe Reader 11.0.06 update - installer multilingual (MUI) AdbeRdrUpd11006_MUI.msp
Adobe Reader 11.0.07 update - installer multilingual (MUI) AdbeRdrUpd11007_MUI.msp
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I have Adobe Acrobat 8 Standard and I would activate a license more
I have Adobe Acrobat 8 standard and I would like to activate a license more Adobe said no, but our tickets say it was decided, in 2011, that we can activate a user more when the time is right to use the product on another computer.
For more information to activate your product, please contact our support team at the customer.
Thank you
Abhishek
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Hi, I have Adobe Acrobat Professional. And I would like to create web forms via Adobe for my site. What I have? or is it included in my Acrobat Professional software?
When you say that web forms, do you mean HTML forms or PDF forms? For web forms, Adobe has a number of products, you can use, including FormsCentral and Dreamweaver. For PDF forms, you can create them with Acrobat.
If you want to create HTML forms with FormsCentral, which calls the web forms, you will need a subscription for the FormsCentral service. The FormsCentral application that comes with 11 Acrobat is used to create local PDF forms, but if you want to create web forms with him you will need a subscription. Note that there is a free subscription, but it is quite limited.
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I re - install my Adobe Acrobat Standard XI and have the serial number when I bought it from ADobe, but it does not work... says serial number is invalid?
Hi sherrilk73035069,
Please download and install Acrobat Standard XI, to download Pro or Standard versions of Acrobat DC, XI or X . Enter the serial number, you even when asked during the installation process.
If the problem persists, please share the screenshot of the window and following error you get log files "%Temp%" folder on your machine
OOBElib.log
AMT3.log
PDapp.log
Concerning
Ravinder
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March 31, 2016
Hello.
Yesterday morning, I installed Adobe Acrobat Pro XI, and because of the time needed to install, I left my office for the day and my computer left overnight. When I arrived at my office this morning, I checked my email and found Court electronic filing of notifications of PDF documents filed in two federal cases, I'm working on that. I went to open the documents in both cases, but the documents would not open, and I have lost these documents. I could look at my computer screen and saw a message from reference in order for me to open documents, I had to accept the license agreement provided by Adobe.
I'm not an individual computer, and I seriously need your help. Could you please guide me for the license agreement I need to sign in order to retrieve and open PDFs that are filed in the federal courts, I practice before? I have some papers I have to drop off this morning in Federal Court, which must be filed in PDF, so time is critically important.
Thank you for your help, cooperation and professionalism. I sincerely appreciate your assistance.
Best regards
Dean Browning Webb, Esq.
TV: [503] 629-2176
Cel #: [253] 686-5111
First of all, I'm sorry you had trouble. But you posted in the wrong place. This is the Adobe Connect forum, for users of Acrobat Connect Pro.
How have you lost documents? If documents have been emailed to you, you should always be able to recover again from your email. Try to launch Adobe Acrobat FIRST, then using file > open to retrieve the documents where you stored the on your computer.
Hereis a list of product licenses, but I do not think that this will help you. Try what I suggested and let me know what happened please. Good luck!
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I just purchased Adobe Acrobat Pro Student and Teacher Edition CD and tried to install it but I get a message that my sweet! wear is not up to date, I have OSX 10.7.5 and need 10.9 or higher. I tried to update the software, but I get a message that it is up-to-date.
Have you tried to upgrade the operating system? If so, then is there an error message you get when installing? Please share.
You can check: https://helpx.adobe.com/acrobat/system-requirements.html
Error message: it is so far: Adobe Creative Cloud desktop application uninstalled Adobe apps as up-to-date lists
Concerning
Stéphane
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Some time ago I bought Adobe Acrobat 4.0 and aired on a Windows XP laptop. I recently bought another laptop running Windows 7 Professional, but it seems that my version of Adobe Acrobat 4.0 is not compatible with Windows 7. What should I do? Should I purchase an upgrade?
Hi johnindallas,
Yes, you reason as acrobat 4 is not compatible with Windows 7.
Acrobat 4 is a very old version and Adobe no longer provide support for this version.
I suggest you buy the Acrobat DC subscription or license.
For more details on the plans & pricing, please see:
Plans and prices. Adobe Acrobat DC
Concerning
Meenakshi Negi
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Accidentally, I saved a PDF file in the cloud and can't be deleted from there. Help, please. I've upgraded to Adobe Acrobat Reader DC and it does not allow me to save the scans on my computer.
Or simply open CD player
Go to the Home tab then Document Cloud
Click on the PDF file to be removed
Click on remove in the top
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My serial numbers for adobe acrobat 8 professional and creative suite 2 will not work on my new pc
I have the serial numbers for adobe acrobat 8 professional and creative suite 2. I can't download these products on my new PC, windows 8.1
for cs2, error: "Activation Server unavailable". CS2, Acrobat 7, pass a hearing 3
for acrobat 8, you need the files exact installation that matches your serial number. Here are the common to avoid problems, error "serial number is not valid for this product". Creative Suite
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Why am I being charged more for my auto-renewal that I signed for? And why am I being charged more than if I canceled and then registered again?
One year price Intro http://forums.adobe.com/thread/1448933?tstart=0 can help
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Downloaded Adobe Acrobat Reader DC and a menu Export pane appears to the right of the screen, how to remove permanently?
You can hide the tools constantly right pane by doing this:
1. go in the Edit menu. then Preferences..., select the 'Documents' category on the left (the second from the top) and in the right, uncheck "pane open tools for each document. Press OK to dismiss the preferences pane.
2. then open any PDF file and hide the pane tools by SHIFT + F4 or by clicking on the thin partition between the page and the tool pane.
3 close the player.
In the next time on when you use the drive, you do not see the tool pane. You can still get it by clicking on the thin margin to the right of the display of the page (where the Tools pane will remain hidden) and activate it by activating the preference above again permanently.
Hope that helps!
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I have Adobe Acrobat 9 Pro and serial number. She asked an older serial number? Help, please?
Hi juneb55782770,
I think you have a upgrade to Adobe Acrobat Pro version, in this case it will ask for the serial number of the previous version of qualification.
You can find your old serial number using this link: quickly find your serial number
Hope this will solve your problem.
Answer please if you still have a problem.
Kind regards
Nicos
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Try to download Adobe Acrobat Pro XI and get WebGet query failed
Try to download Adobe Acrobat Pro XI and get WebGet query failed
Hi gavinl68630204,
Could you please try download Acrobat XI from the link below:
https://helpx.Adobe.com/Acrobat/KB/Acrobat-downloads.html
Make sure that you are logged on as administrator, and please disable anti-virus programs (as appropriate) as these likely to interrupt the download process.
Let me know if you face any problem.
Kind regards
Ana Maria
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