One more time...

I typed a few times, only to be sent to another login screen again, so excuse the brevity, but this is getting old.

  1. Old computer died
  2. Buy a new (win 8 64-bit)
  3. Connected to my account at Adobe, downloaded CS5.5, for which I have a serial number valid
  4. A crossed the configuration screens, serial number entered a few times when you are prompted, said my serial number isn't a product calling.
  5. Clicking on the help"" button.
  6. Logged into my account
  7. Repeat steps 4-6
  8. Logged into my account, asked a question in the forum
  9. The forum said at what age I
  10. Logged into my account and typed this
  11. When can I get off this ride?

Ideally, I would switch to CS6 and tells me in several places on the site that I can.  But I have to at least get 5.5 reinstalled.  Of course, cannot turn off old computer died.  I can't imagine that this is a rare case, so if anyone can tell me the directions for how to do it, I would really appreciate it.

Thank you!

For serial number questions you need to contact support by phone or web chat, although it seems you simply not provide a serial number of the previous product for your CS5.5 upgrade package. Do you have any version before that? Really any product previous back to CS3 should be...

Mylenium

Tags: Adobe

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