Only browsers and AVAST cannot connect to internet via ethernet. Computers on the same router via WiFi, MS update, ping cmd - all access

Help! I'm about to commit the homicide of the computer!

I have been troubleshooting for weeks and am now bald from ripping my hair!

Computer: Dell Inspiron 537 s Slim Desktop  w / Pentium Dual - Core CPU E5200 @250 GHz

Network card: Realtek PCIe FE Family Controller (checked several times, through Windows, it works correctly)

System: Windows 7 Home Premium, 64-bit with Service Pack 1

Router: Netgear N600 model #: WNDR3400v2

Cable router: SBV5220 Surfboard Motorola

Now several months ago this desktop computer once more had SOME programs lose the ability to access the internet via an Ethernet cable.

Affected programs:

MS Internet Explorer

Mozilla Firefox

Avast! Security Suite

Work of MS Security Update

Ping works sites (Yahoo, etc.)

Other computers connected to this network via WiFi - no problem getting on the internet.

Run the network troubleshooter advises all is working properly, no suggestion.

Attempted fixes:

Turn off all extensions on IE (but don't forget Firefox and Avast! are also unable to access.)

Disabled all start-ups and the package process

Restarted in Safe Mode - still not able to access.

Ran check complete virus, then check virus run start. Minor ad-ware 'virus' not found, all corrected automatically.

Rebooted the router and the computer to infinity and beyond! s

Tried other computers using the same ethernet cable connected to this wireless routers cable, no problem accessing the internet.

Disabled functions package

Off MS Firewall

IP Reset configuration (memory: netsh ip net reset c:\resetlog.txt - without DOUBT NOT EXACT - OF THE MEMORY.) Command worked)

As I said, this had happened before and then miraculously fixed itself after a short period (less than 1 week). This time, no joy.

Of course, it's one of two things:

(1) a configuration problem I just can't find/understand.

(2) the problem of equipment more strange, more selective, in the universe.

Anyone? Anyone? Bueller?

Thank you more can I possibly Express for assistance.

You could win the lottery and have a lot of beautiful children!

(M.) Kel

Hello team zig - zag,

I wanted to thank you for your help. I finally broke down and reached out to our friends at Microsoft directly for assistance. They had me a role through all the things that you suggested (again). And finally (after many hours of phone and chat discussions) came up with an answer: "* shrug * we don't know what is the problem - choose a restore point and come back to that.» What I did. This has solved the problem of internet access, but created other problems I'm trying (nothing that I have to post here, they are specific to a particular program package).

Still, I wanted to thank you for your time and effort on my behalf. I'm very, very happy!

All my best,

Kel

Tags: Windows

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    1. don't you make changes to the computer until the problem occurred?

    2. you get any error message?

    I suggest you to try the steps below and check if it helps.

    Method 1: In the Windows wireless network connection problems:

    http://Windows.Microsoft.com/en-us/Windows/help/wireless-network-connection-problems-in-Windows?T1=Tab03

    Additional information:

    The problems of Internet connection: http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-Internet-connection-problems

    Hope this information is useful.

  • When I connect to Internet via wifi adapter screen goes blue

    When I tried to connect internet via wi fi adapter, and when I put the security password to connect screen and wi fi, pops up an error dump becomes blue. In the blue screen appear recently uninstall the installed driver.

    You can solve this problem for me?

    and then I restart my pc the dialog box appears with the error below right.

    Signature of the problem:

    Problem event name: BlueScreen

    OS version: 6.1.7601.2.1.0.256.1

    Locale ID: 1033

    More information about the problem:

    BCCode:                                               fe

    BCP1:                                                    00000006

    BCP2:                                                    85DC2CF8

    BCP3:                                                    43787254

    BCP4:                                                    00000000

    OS version: 6_1_7601

    Service Pack: 1_0

    Product:                                               256_1

    Files helping to describe the problem:

    C:\Windows\Minidump\011014-50091-01.dmp

    C:\Users\ARNAV\AppData\Local\Temp\WER-136095-0.SysData.XML

    Read our privacy statement online:

     http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409

    If the online privacy statement is not available, please read our offline privacy statement:

    C:\Windows\system32\en-US\erofflps.txt

    Please help me solve this problem

    Hello

    I would be grateful if you could help me with more information.

    -What is the number of brand and model of the computer?

    This problem can be caused by corrupted network adapters. I suggest to visit the website of your computer manufacturer and install the latest drivers for network and check if that helps.

    Check out the link:'t-working-properly#update-driver-hardware-isn't-working-properly=windows-7 http://windows.microsoft.com/en-us/windows/update-driver-hardware-isn

    See also: http://windows.microsoft.com/en-gb/windows/fix-network-adapter-problems#1TC=windows-7

    Let us know the status of the issue. If you need help, please after return. We will be happy to help you.

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