opening a pdf file, causes randomly my laptop screen to go blank.

This problem sometimes occurs when I open PDF files.

Hi Alan_963,

·         Which application you are using to view the pdf file?

·         The browser that you have installed?

You can follow these methods and check if it helps.


Method 1

You can follow this link and check if the problem persists.

The pages are black or white, or an error occurs when you open a PDF file (create Adobe PDF Online)


Method 2

If you use Internet Explorer, you can follow these links and check if the problem persists.

Cannot view PDF on the web

Impossible to open PDFs in internet explorer 8 / Windows Vista Business

Hope the helps of information.

Please post back and we do know.

Tags: Windows

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